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Features

Coffee outlook: Demand strong despite faltering consumer confidence

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers still want to spend money on coffee, but some product preferences are changing and external macroeconomic factors are concerning.

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Executive perspectives: restaurant experts offer advice for operators

by Daniel Brown — Editor, Networld Media Group

Bryce Fluellen shows how Everytable's unique franchising model tackles food insecurity, builds communities and fuels growth/profits; Blaine Hurst of Blaine…

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Hiring and retention trouble? Invest in your people!

by Daniel Brown — Editor, Networld Media Group

A panel at Restaurant at the Franchising Innovation Summit discussed issues around hiring/retention and the value of investing in employees in pay, benefits…

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Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Networld Media Group

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

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Food Truck Operator names 'Food Trucks to Watch’ in 2023

The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the…

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Largest Black-owned Ben & Jerry's franchise company looks to motivate, lead

by Mandy Wolf Detwiler — Editor, Networld Media Group

Primo Partners owns and operates 14 Ben & Jerry's locations. The company is led by Antonio McBroom, Eric Taylor and Phillip Scott, three Black entrepreneurs…

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'Epic' redesign livens up Papa Johns' legacy

by Mandy Wolf Detwiler — Editor, Networld Media Group

Papa Johns Epic Dough redesign includes modern finishes and colors. With a refreshed logo and look, the legacy brand is entering a new era.

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Older workers bring plenty of reasons to hire for QSRs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Recruitment and retention remains a problem in the restaurant industry, but one restaurant consultant says older workers may be a cure for staffing issues.

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How Wetzel's Pretzels achieved 35% growth in 3 years

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wetzel's Pretzels achieved 35% growth in jus three years. The Pasadena, California brand is a leader in the snack category and thrives on innovation and a…

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Modern uniforms rely on fit, function

by Mandy Wolf Detwiler — Editor, Networld Media Group

Today's uniforms move, look and feel better. Here's how to get that modern QSR look.

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Restaurants to lean on marketing while facing competition from coffee chains, c-stores

by Emil Davityan — CEO and co-founder, Bluedot

QSRs are grappling with fast-emerging competition from coffee chains luring customers away with faster drive-thrus and convenience stores offering an enticing…

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Roast beef leads the menu at Lion's Choice

by Mandy Wolf Detwiler — Editor, Networld Media Group

Missouri-based Lion's Choice brings the beef - roast beef, that is - to St. Louis. The legacy brand has 32 units and has opened eight in the last four years.

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QSRweb’s Top 10 most clicked in 2022

Here's what QSRweb.com readers clicked on the most in 2022.

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Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology is playing a big role in providing a robust digital customer experience.

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Value, support makes Little Caesars attractive to franchisees

by Mandy Wolf Detwiler — Editor, Networld Media Group

Little Caesars has been a privately held company since its founding in 1959. Typically a private company, Chief Development Officer Jeremy Vitaro sat down with…

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Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.

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Retention crucial to restaurants' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurants have been fighting recruitment and retention issues for the past three years. Once you've got a great employee, how do you keep him or her? This…

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Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

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How restaurants can boost employee morale

by Mandy Wolf Detwiler — Editor, Networld Media Group

Employee morale can make or break a restaurant. These tips will help an operator boost morale and have a restaurant running smoother.

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Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

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