TikTok a powerful call-to-action tool for restaurant operators

by Mandy Wolf Detwiler — Editor, Connect Media

Three TikTok experts led a panel discussion on using the social media platform at the Restaurant Franchising and Innovation Summit in Kansas City.

Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event

by Mandy Wolf Detwiler — Editor, Connect Media

Slice House has awarded over 139 franchise agreements since the brand began franchising last year.

Checkers & Rally's franchisee has nearly 4 decades of experience

by Mandy Wolf Detwiler — Editor, Connect Media

Sam Chand owns 31 Checkers & Rally's locations. Finding real estate to accommodate a double drive-thru is his biggest challenge.

Self-order kiosks keep Brooklyn 'video game restaurant' in the black

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks have helped allow Action Burger to expand as video game restaurant. Customers pay with credit or cash at three self-serve kiosks.

8 restaurant marketing strategies for 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Consider these eight tips for restaurant marketing strategies.

Little Caesars efficient POD Program attractive to franchisees

by Mandy Wolf Detwiler — Editor, Connect Media

Little Caesars has launched a modular unit program that is eco-friendly and attractive to potential franchisees. The inaugural POD location in Keokuk, Iowa…

6 staff retention strategies for modern restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Staff retention strategies don't have to be tough, but they do need to be effective. Consider these six strategies to retain top restaurant staff.

Summit attendees supporting human trafficking relief org

Restaurant Franchising and Innovation Summit attendees will work together for one hour to create over 2,000 hygiene kits stocked with necessities including…

Shake Shack, Chick N Max, Salad Collective to talk modern delivery at Restaurant Franchising & Innovation Summit

by Mandy Wolf Detwiler — Editor, Connect Media

Executives from Shake Shack, Salad Collective and Chick N Max will discuss the future of delivery at the Restaurant Franchising & Innovation Summit in Kansas…

Lee's Famous Recipe Chicken launches prototype to roll out this year

by Mandy Wolf Detwiler — Editor, Connect Media

Lee's Famous Recipe Chicken has launched a prototype that will begin rolling out in stores in 2024. With dual drive-thru lanes and an online ordering pick-up…

Applebee's, Mooyah, The Great Greek analyzing CX data to increase comp sales

by Cherryh Cansler — Publisher, FastCasual.com

Executives from Applebee's, Mooyah and The Great Greek Mediterranean Grill reveal how their teams use customer data to increase traffic.

Big Dave's Cheesesteaks thrives on culture, customer service, training

by Mandy Wolf Detwiler — Editor, Connect Media

Derrick Hayes has three pillars for his cheesesteak brand: customer service, tight training and strict adherence to the brand's culture. Big Dave's…

Restaurant Franchising & Innovation Summit session to explore scaling up by franchising

by Mandy Wolf Detwiler — Editor, Connect Media

"Scaling Up: From Small Start-up to Full Growth Mode" is a session at the Restaurant Franchising and Innovation Summit, which will be held March 42-26 in…

Instacart hosting 'Curtailing Kitchen Chaos' at Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

Register here by Feb. 23 for the Restaurant Franchising and Innovation Summit to receive the early bird discount.

Dave's Hot Chicken, Biscuit Belly leaders share operations advice

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top restaurant brand leaders at Dave’s Hot Chicken and Biscuit Belly provide insight on everything from growing a brand to smart hiring approaches during a…

Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant brands and industry experts weigh in on trends expected for the new year.

QSRweb’s most-clicked feature stories in 2023

by Mandy Wolf Detwiler — Editor, Connect Media

These are the most-clicked feature stories for 2023.

QSRweb’s Top 10 most-clicked news in 2023

by Mandy Wolf Detwiler — Editor, Connect Media

QSR dining remains a mainstay due to its lower price point and ease of service. We took a look at the top news stories over the past 12 months, and here's what…

Gong cha, Pepper Lunch, Krystal leaders to talk issues facing today's franchisors

by Mandy Wolf Detwiler — Editor, Connect Media

Five speakers will discuss challenges facing restaurants at the Franchising Think Tank at the Restaurant Franchising Innovation Summit March 24 in Kansas City…

Assessing restaurant tech stack saves money, reduces management tasks

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…