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Features

QSRweb’s most-clicked feature stories in 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

These are the most-clicked feature stories for 2023.

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QSRweb’s Top 10 most-clicked news in 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

QSR dining remains a mainstay due to its lower price point and ease of service. We took a look at the top news stories over the past 12 months, and here's what…

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Gong cha, Pepper Lunch, Krystal leaders to talk issues facing today's franchisors

by Mandy Wolf Detwiler — Editor, Networld Media Group

Five speakers will discuss challenges facing restaurants at the Franchising Think Tank at the Restaurant Franchising Innovation Summit March 24 in Kansas City…

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Assessing restaurant tech stack saves money, reduces management tasks

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Restaurant technology is great but sometimes a brand can amass a tech stack that’s proving to be expensive and hard to manage. Learn how minimization and…

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Burger King’s self service play in airports: An inside look

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…

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Embracing AI without killing the restaurant budget

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leaders from Five Guys, BurgerFi, Papa Johns and Primanti Bros. shared how their brands are embracing AI without breaking the bank in a Fast Casual Executive…

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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Papa Johns senior VP of development talks growth, sales increases

by Mandy Wolf Detwiler — Editor, Networld Media Group

Papa Johns new store openings have been the best the brand has experienced in the past five years. Editor Mandy Detwiler talks to the company's new SVP of…

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Rethinking restaurant customer engagement, loyalty strategies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher…

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WOWorks, Craveworthy Brands, Cousins Maine Lobster execs talk menu optimization, strategy

by Mandy Wolf Detwiler — Editor, Networld Media Group

Adam Terranova, senior director of growth for WOWorks, Jeremy Theisen, chief growth and development officer at Craveworthy Brands and Annie Tselikis, director…

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How Little Caesars' Pizza Portal aims to solve more than a few challenges

by Mandy Wolf Detwiler — Editor, Networld Media Group

Little Caesars' chief development officer shares how the brand's latest innovation, Pizza Portal technology, will benefit customers as well as the brand.

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Kelly's Roast Beef goes from casual beach fare to New England legacy franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kelly's Roast Beef has four company-owned restaurants, two licensed airport units in Boston Logan International Airport and five franchised in New England and…

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Capriotti’s, Wing Zone, Swamp Dawg, Goodcents execs talk growth with lean teams

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant labor shortages have become a pervasive issue, affecting both corporate and store-level operations. Three restaurant executives discussed labor…

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Will the joint-employer ruling destroy restaurant franchising?

by Cherryh Cansler — Editor, FastCasual.com

"The rule upends employment policy, adopting a far-fetched definition of 'employer' based on 'indirect or potential influence' of an employee and then fails to…

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Krispy Krunchy Chicken: 'You haven’t seen anything yet'

by Mandy Wolf Detwiler — Editor, Networld Media Group

Krispy Krunchy Chicken has been long-time player in the chicken space, but with 2,800 units and growing, it's poised to be a major player in QSRs as well.

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Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

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#QSRNext Keynote: Unlocking the secrets of menu innovation with Frisch's CEO

by Mandy Wolf Detwiler — Editor, Networld Media Group

James Walker, CEO of Frisch's, will give the keynote address on menu innovation at the #QSRNext half-day event for restaurant executives on Nov. 8 at 10 a.m.

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Haven Hot Chicken wins The Perfect Pitch at the Fast Casual Executive Summit 2023

by Mandy Wolf Detwiler — Editor, Networld Media Group

Haven Hot Chicken won The Perfect Pitch concept competition at the Fast Casual Executive Summit in Louisville, Kentucky on Oct. 9.

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How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.

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How diversity became Shake Shack's key ingredient

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed…

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