Largest Black-owned Ben & Jerry's franchise company looks to motivate, lead

by Mandy Wolf Detwiler — Editor, Networld Media Group

Primo Partners owns and operates 14 Ben & Jerry's locations. The company is led by Antonio McBroom, Eric Taylor and Phillip Scott, three Black entrepreneurs…

'Epic' redesign livens up Papa Johns' legacy

by Mandy Wolf Detwiler — Editor, Networld Media Group

Papa Johns Epic Dough redesign includes modern finishes and colors. With a refreshed logo and look, the legacy brand is entering a new era.

Older workers bring plenty of reasons to hire for QSRs

by Mandy Wolf Detwiler — Editor, Networld Media Group

Recruitment and retention remains a problem in the restaurant industry, but one restaurant consultant says older workers may be a cure for staffing issues.

How Wetzel's Pretzels achieved 35% growth in 3 years

by Mandy Wolf Detwiler — Editor, Networld Media Group

Wetzel's Pretzels achieved 35% growth in jus three years. The Pasadena, California brand is a leader in the snack category and thrives on innovation and a…

Modern uniforms rely on fit, function

by Mandy Wolf Detwiler — Editor, Networld Media Group

Today's uniforms move, look and feel better. Here's how to get that modern QSR look.

Restaurants to lean on marketing while facing competition from coffee chains, c-stores

by Emil Davityan — CEO and co-founder, Bluedot

QSRs are grappling with fast-emerging competition from coffee chains luring customers away with faster drive-thrus and convenience stores offering an enticing…

Roast beef leads the menu at Lion's Choice

by Mandy Wolf Detwiler — Editor, Networld Media Group

Missouri-based Lion's Choice brings the beef - roast beef, that is - to St. Louis. The legacy brand has 32 units and has opened eight in the last four years.

QSRweb’s Top 10 most clicked in 2022

Here's what QSRweb.com readers clicked on the most in 2022.

Capriotti's, Original ChopShop, Sweetfin leaders talk extending hospitality to digital customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology is playing a big role in providing a robust digital customer experience.

Value, support makes Little Caesars attractive to franchisees

by Mandy Wolf Detwiler — Editor, Networld Media Group

Little Caesars has been a privately held company since its founding in 1959. Typically a private company, Chief Development Officer Jeremy Vitaro sat down with…

Chipotle, Fazoli's, Smokey Bones share drive-thru, AI insight

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Top fast casual brand leaders offer valuable insight on how AI is driving a more robust digital drive-thru experience.

Retention crucial to restaurants' success

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurants have been fighting recruitment and retention issues for the past three years. Once you've got a great employee, how do you keep him or her? This…

Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

How restaurants can boost employee morale

by Mandy Wolf Detwiler — Editor, Networld Media Group

Employee morale can make or break a restaurant. These tips will help an operator boost morale and have a restaurant running smoother.

Starbird, Fuku, Atomic Wings leaders talk love-hate relationship with delivery apps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand leaders offer insight on managing third-party delivery apps and the brand app and hurdling challenges.

How menu boards help QSRs make journey to drive-thru modernization

by Chuck Lewis — V.P. of Business Development and Sales, Palmer Digital Group

The digital menu board is the drive-thru touchpoint that brings together a host of important visual elements that correlate with the customer experience…

Red Chickz, Brix Holdings, Thanx execs talk loyalty programs, personalization, social media

by Mandy Wolf Detwiler — Editor, Networld Media Group

Three executives spoke about issues in the restaurant industry at the Fast Casual Executive Summit held last month in Indianapolis, Indiana.

Mooyah Burgers, Jersey Mike's leaders share loyalty program tips

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As food prices continue to climb so does the value of a restaurant loyalty program, for both the customer and the brand.

Restaurant execs discuss labor issues still plaguing industry

by Mandy Wolf Detwiler — Editor, Networld Media Group

Four restaurant executives discussed labor issues plaguing the industry at the Fast Casual Executive Summit in Indianapolis, Indiana.

How to maintain your online reputation

by Mandy Wolf Detwiler — Editor, Networld Media Group

Can those dreaded one-star reviews be reversed? Experts say yes if handled correctly.