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Features

Subway standardizes universal payment solution with multi-country rollout

by Pat Shea — Editor, NetworldMedia

Finding a universal payment solution that can work for a company with 42,500 restaurants, owned by nearly 21,000 franchisees, can be a tall order. But…

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Popeyes gives McDonald's a chicken lickin'

It's getting awfully hot in the QSR chicken pot.

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'Movin' on up': The gifts of the 3rd- to 1st-party ordering shift

by S.A. Whitehead — Food Editor, Net World Media Group

What kind of benefits do brands realize when they shift to or just add first-party ordering?

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McDonald's Black franchisee: 'Only time McDonald's does anything for Black folk is when they're forced to'

Former pro baseball player and 40-year McDonald's franchisee, Herb Washington, came out swinging at McDonald's Tuesday, first filing suit against the chain for…

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Study: Higher menu prices = lower ratings

We've suspected that increasing menu prices might have a less than glowing effect on restaurant ratings, but now we have proof.

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Meet the 'auto-taco' — potential QSR game-changer

We've already met the automated pizza line and dumpling automat, now make way for automated taco production.

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Golden Chick's money-saving move into modular store construction

by S.A. Whitehead — Food Editor, Net World Media Group

In about a month, Golden Chick will open the doors on its first store created entirely through modular design and construction, but it certainly won't be the…

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Wendy's breakfast at 1 year: A QSR contortionist's story

by S.A. Whitehead — Food Editor, Net World Media Group

All QSRs have had to do some maneuvering to adjust the realities of restaurant life during a pandemic. But the brand acrobatics have been particularly…

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NRA calls Raise the Wage Act 'impossible challenge'

The National Restaurant Association spoke out Tuesdayon the reintroduced legislation to raise the hourly minimum wage to $15 over the next five years.

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Feb 4 webinar focus: 'How to Prioritize Mobile Marketing Initiatives for Quick-service Restaurants'

Future-proofing your QSR's customer engagement approach through mobile marketing is no longer just an option, it's a necessity. Check out this free webinar for…

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Free webinar: How restaurants can use AI to become more agile

by S.A. Whitehead — Food Editor, Net World Media Group

In a pandemic-stricken restaurant environment, staying nimble means staying in business. And for QSRs, AI and machine learning is proving to be one of the best…

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Restaurant sales, traffic drop to July numbers

December's month full of holidays failed to bring much cheer to restaurateurs in most cases, since sales and traffic were both off markedly.

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2 industry leaders looking to invest in the 'next restaurant leader'

by Cherryh Cansler — Editor, FastCasual.com

Dave Pace, board member of Red Robin and former CEO of Jamba Inc., and Andy Pforzheimer, a co-founder of the Barcelona and Bartaco brands, have come together…

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Pizza is world's 'most-googled' takeout food

When it comes to the world's most-Googled takeout food search terms, true allegiances are being revealed, including the fact that Indian food failed to win the…

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McDonald's franchisees install pathogen-control tech

Although it's not uncommon for hospitals to UV light to zap and neutralize airborne and surface pathogens, the technology is new for restaurants. McDonald's…

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Church's digital upgrades bowl over chain's leaders

Church's spent about a year building a digital operations tool from the ground-up. As the chain nears completion of the system's rollout, leadership at all…

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Golden Chick preps to open modular store

Quick and less-expensive store construction are among the benefits Golden Chick leaders expect to reap when they begin opening their first modular stores.

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COVID be damned: Cuddle in your car at the Castle on Valentine's Day

COVID-19 may be sidelining a lot of events as it approaches its one-year anniversary, but White Castle has figured out a way to prevent its annual Valentine's…

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'The 10-year prototype is dead,' plus other 2021 QSR predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant vendors give their takes on how quick-service operation is changing and what that means for restaurant leaders.

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How fried chicken is laying 'golden eggs' across US

Wanna know what fried chicken brand got the most store visits in 2020? Read on.

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