Study: KFC, Taco Bell, Hardees have fastest drive-thru times

While customers are flocking to drive-thrus for their pandemic-era restaurant fix, they're waiting for their orders 30 seconds longer than last year.

QSR coffee foot traffic: In need of a double-espresso?

by S.A. Whitehead — Food Editor, Net World Media Group

In the realm of coffee-centered concepts, Dunkin' and Starbucks reign supreme, but traffic is down at both locations. And that is despite the recent…

White Castle's drive-thru AI: NOT 'Mr. Roboto'

by S.A. Whitehead — Food Editor, Net World Media Group

Can artificial intelligence really help a QSR extend a sense of hospitality in the drive-thru? White Castle leadership certainly thinks so, as evidenced by its…

New Jersey virtual restaurant takes supermarket sampling to new level

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic has produced some amazing restaurant innovations, including a partnership between a New Jersey virtual restaurant and a plant-based grocery…

Suspended dining areas, triple drive-thru lanes move into Burger King next year

Burger King just landed a whopper of a store redesign that it said will begin being built next year.

McDonald's 'categorically' denies lawsuit's discrimination claims

A suit filed Tuesday in federal court in Illinois alleged that McDonald's has systematically discriminated against Black franchisees for decades.

Taco Bell COO on navigating change: 'It's actually getting … more fun'

by S.A. Whitehead — Food Editor, Net World Media Group

Change is something every restaurateur has gotten a dose of this year, and Taco Bell Global COO Mike Grams said the brand is winning the adaptability game.

Taco Bell rides 'Go Mobile' model to serve 1B drive-thru customers

by S.A. Whitehead — Food Editor, Net World Media Group

If there are a couple of things we've learned over the past half-year, it's that drive-thru and digital restaurant ordering are here to stay. In this interview…

Would you drink doughnut-infused beer? Dunkin' thinks so

Dunkin' has really "gone and done it" this time.

It takes more than a pandemic to freeze Kona Ice out of summer action

by S.A. Whitehead — Food Editor, Net World Media Group

Kona Ice has always leaned heavily on summer festivals for a large chunk of annual sales, but as the pandemic turned those events from actual to virtual, the…

Lab-grown meat facing hurdles on race to the bun

by S.A. Whitehead — Food Editor, Net World Media Group

What obstacles stand in the way of everyday quick-service use of lab-grown meat, and how can the industry successfully cross them?

2 pizza brands take on industry's top delivery challenges

Delivery is a must for pizza brands today, but no one said it would be easy. In this webinar, hear how two growing pizza brands met and conquered some of…

Where KFC's lab-grown chicken efforts might lead QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Can lab-grown or cultivated meat really be a game-changer for QSRs in the future? The scientists at a Washington, D.C.-based non-profit alternative protein…

NRA applauds Sen Schumer's move to co-sponsor $120B Restaurants Act

New York Democrat and Senate Minority Leader Chuck Schumer is co-sponsoring the Restaurants Act -- a very good move, according to the NRA.

Dream Dinners makes the meal kit a millennial 'must-have'

by S.A. Whitehead — Food Editor, Net World Media Group

Newly named Dream Dinners CEO Tina Kuna has been around the block when it comes to making meal kits into big business. In fact, the transformation she led at…

McDonald's suit against former CEO: 'He lied and destroyed evidence'

McDonald's has sued former CEO Steve Easterbrook for $40 million after the company said he violated company policies, lied and destroyed nude photos related to…

Burger King Brazil turns footage of drunk customers into ad for delivery

There's a lot happening inside a typical fast food location and Burger King Brazil is using some of the wild and weird behavior to sell customers on ordering…

Popeyes perks up RBI's Q2, Burger King, Tim Hortons pull it back down

The power of a really popular chicken sandwich buoyed otherwise dismal results for Restaurant Brands International and its Popeyes, Burger King and Tim Hortons…

Wendy's Q2: Better-than-expected results in unprecedented times

Wendy's Q2 results are better than analysts' predictions.

Sonic 'booms' into future with 'oasis' in QSR design desert

by S.A. Whitehead — Food Editor, Net World Media Group

Shortly after Inspire Brands acquired Sonic Drive-in about 1 1/2 years ago, it began reimagining the brand for the future. That new look has taken shape in a…