New book reveals inequities faced by immigrant restaurant workers

A University of New Mexico sociology professor's recent work and upcoming book look at the inequities restaurant workers face both before and during the…

McDonald's Q2 earnings miss on sharp revenue drop

Even that behemoth of fast food, McDonald's, has been left a bit stupefied by the impact of the pandemic on its second quarter results.

Virtual restaurant franchise launches Miami virtual food hall

by S.A. Whitehead — Food Editor, Net World Media Group

With brands like Chef Burger, El Taco Loco and Mama Rosa, its safe to say that the nation's first virtual restaurant franchise has a little something for…

Fast food drive-thrus: Plan for it now or pay for it later

by S.A. Whitehead — Food Editor, Net World Media Group

If you're building or renovating a QSR now or in the near future, industry experts increasingly recommend that you find a site and the dollars to include a…

7 benefits of taking the Fast Casual Executive Summit virtual

by Cherryh Cansler — Editor, FastCasual.com

The virtual version of the Fast Casual Executive Summit is Oct. 20-21. Registration is open and is free to the first 500 restaurant executives who sign up.

Considering touchless biometric tech? Read this first

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The pandemic has ushered in a new demand for touchless tech at all levels of customer and employee engagement at QSRs. But before you make the leap to any type…

QSRs: 'Cleanliness is the new ambiance'

by S.A. Whitehead — Food Editor, Net World Media Group

Coming clean takes on a whole new meaning for QSRs in the time of COVID-19.

New virtual summit focuses on innovation, customer experience in self-service, kiosk, vending industries

Networld Media websites, Vending Times and Kiosk Marketplace, are launching a virtual summit that promises to bring attendees the very best in self-service…

At 121, Yoshinoya's digital transformation delivers rice bowls for a new age

by S.A. Whitehead — Food Editor, Net World Media Group

As what many believe may be the world's oldest fast food chain, Yoshinoya -- with 105 U.S. locations --- is proving that you actually can teach that proverbial…

NRA sends emergency restaurant support plan to legislators

The National Restaurant Association tells Congress the industry needs help and it needs it now.

White Castle is nation's 1st fast food brand to deploy Flippy 'robot-on-a-rail'

by S.A. Whitehead — Food Editor, Net World Media Group

White Castle will test fry-cook robot, Flippy, in September, in its newest incarnation as a robotic arm on a rail. With White Castle, Flippy's starting as a…

June US restaurant industry sales are best since February

Fast casual falters a bit, while pizza, chicken and burgers fare well in June.

The tricky business of covering a QSR's COVID-19 costs

by S.A. Whitehead — Food Editor, Net World Media Group

Masks, gloves, anti-viral sprays and all the many other additional costs QSRs have to take on in order to also take on business in a pandemic really add up.

What QSRs stand to gain (or lose) by taking a stand

by S.A. Whitehead — Food Editor, Net World Media Group

This year —  more than most —  there are plenty of issues up for debate, and many brands are choosing sides. New research shows this act of social…

Uber pays $2.65B in stock for Postmates

The third-party delivery version of "big fish eats smaller fish" just changed the stakes in the highly competitive and ever-more-valuable restaurant delivery…

FastCasual accepting nominations for 2020 Perfect Pitch

FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.

Pandemic puts single-use packaging in a new light

Even before the Spanish Flu pandemic struck the world more than a century ago, single-use packaging was getting its start as a problem-solver when it comes to…

How franchisees can drive mid-market growth in the digital age

Using digital tech to maximum effect is the focus of an hour-long discussion with two leaders at Ohio-based pizza chain, Romeo's Pizza on July 14.

QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's

In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.

How one Swedish QSR used tech to increase sales, implement social distancing

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes the answers to your QSR's business conundrums are right outside your window.