Features
Attorneys general ask 6 QSRs about anti-poach pacts
Have some fast food brands cut a deal that stacks the deck against employees seeking to improve their incomes by taking jobs with other locations in the chain?
read now
QSR money issues: A smart new information source
by Kathy Doyle — President, Networld
Contemplating going cashless, accepting Bitcoin and adding online and mobile payment options are just a few decisions restaurateurs and retailers are facing…
read now
An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…
read now
Gen Z travelers pick dining out over partying: What it means for QSRs
by S.A. Whitehead — Food Editor, Net World Media Group
College-age consumers are not that wild about partying when they are traveling, the top "thing to do" for Gen Z. In fact, when traveling these young adults…
read now
BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London
Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…
read now
Fast food pizza drives QSR customer satisfaction gains
Fast food pizza brands are making customers very happy this year and that's helping to push the whole QSR category up a notch in its measurement of customer…
read now
Caterers can make $6 for every dollar invested in food waste
Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report that found that every $1 invested in…
read now
Johns Hopkins business study reveals ways to amp up promos
Johns Hopkins University's Carey Business School has released a study showing that restaurants and other retailers can employ specific actions to get the most…
read now
RDI: Why restaurant leaders should know what that means today
by S.A. Whitehead — Food Editor, Net World Media Group
Where there is a will there's a way and in the restaurant industry consumers "will" take the easiest route to getting food delivered to their doors, one reason…
read now
FDA holds July 12 public meeting on foods made with animal cell technology
The U.S. Food and Drug Administration is holding a public meeting in Maryland on July 12 around the food industry's increasing interest and use of animal cell…
read now
From hand-sanitizing handles to automated food artists: The NRA show that was
by S.A. Whitehead — Food Editor, Net World Media Group
From things you never think about like hand-sanitizing restroom handles to higher-ticket tech like 3D food printers, the technological innovations that filled…
read now
Webinar: How to give your brand an online makeover
A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."
read now
Top tips toward more delightful digital signage deployments
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Many restaurants are embracing digital signage, whether due to upcoming FDA regulations or a desire to boost customer experience. Herewith, some of the top…
read now
Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors
by S.A. Whitehead — Food Editor, Net World Media Group
Growth is a great thing in the restaurant business, but if it's based on a franchising model, it's also a stressful thing, particularly for your marketing team…
read now
McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'
McDonald's corporate HQ blows back into the Windy City with a whole new look and feel that is definitely not your "father's McDonald's HQ."
read now
[LIVE WEBINAR] Combating rising operating costs in a tight labor market
Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands…
read now
Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience
by S.A. Whitehead — Food Editor, Net World Media Group
Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…
read now
New tip pool mandates could yield big fines for violating brands
A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…
read now
Getting a handle on harassment: 3 leaders lay out best tips
by S.A. Whitehead — Food Editor, Net World Media Group
Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace…
read now
Research proves connecting digitally = thinking generationally
by S.A. Whitehead — Food Editor, Net World Media Group
Digital communication is no longer an "option" for QSRs, it's an essential. But to do it well, you must "know thy audience" ... every single one of them, and…
read now
