KFC's new training reality: Technology fit to the global market

by S.A. Whitehead — Food Editor, Net World Media Group

In Australia, it's Yammer-time, while in Russia, QR codes are showing workers the way. KFC's approach to training technology depends entirely where you are in…

KFC cuts back-of-house training time 75% in North American tests

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to…

As Canadian A&Ws sell out of meatless burgers, US locations begin beef upgrades

by S.A. Whitehead — Food Editor, Net World Media Group

They're sold out of the Beyond Burger in Canada just one month after its introduction at A&W, while the chain in the U.S. watches with great interest and…

Food Network's former marketing maven offers best branding strategies at October Fast Casual Executive Summit

As the former marketing and branding executive for food media powerhouses like Food Network and the Cooking Channel, Susie Fogelson has a lot to share with…

McDonald's invests billions into kiosk-heavy remodels in 6,000-plus US stores

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's…

Study: Most QSRs aren't 'cool' — why that's a problem

by S.A. Whitehead — Food Editor, Net World Media Group

Here's the bad news for QSRs: Most brands are not cool. That's the conclusion that research consultancy, Magid, recently came to after surveying 6,800 diners…

Reports of McDonald's parasite cases up to 395 in 10 states

The FDA released an update on the Cyclospora infection cases connected to consumers who at McDonald's salads, showing that as of July 27, labs had confirmed…

Taco Bell adds 125 NYC Cantina, urban in-line restaurants by 2022

Taco Bell is ringing in a much bigger presence in the Big Apple.

QSRs in a blockchain world: A restaurant leader's essential guide

by S.A. Whitehead — Food Editor, Net World Media Group

The blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could be further from the truth. Innovative…

Maximizing the QSR 'transformers': Online ordering, loyalty apps, digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

NPD Group joins two restaurant brands to talk about the tech "transformers" of the restaurant business today and how to make the most of them for your brand.

Study: Road to foodservice growth paved with cafe concepts, healthy food

A recently released Coca-Cola/Technomic study on sources of foodservice growth finds big potential in cafe concepts, off-premise eating and "healthy food,…

QSR trends-to-be: Native American novelties to fermented Finnish foods

As a restaurateur, can you choose the menu trends coming down the pike, or would you like to know what trends forecasters say SHOULD be on you menus? Take this…

McDonald's salad parasite at center of FDA-CDC probe

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's salad sales ban at 3,000 Midwest locations in 14 states continues after the FDA reported that a parasite, which its says can't be washed away, has…

Kiosks, digital signage: Issues, but benefits worth it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are…

Survey finds Gen Zers, families lead the restaurant spend race

A study reveals three ways for restaurant brands to increase sales.

Attorneys general ask 6 QSRs about anti-poach pacts

Have some fast food brands cut a deal that stacks the deck against employees seeking to improve their incomes by taking jobs with other locations in the chain?

QSR money issues: A smart new information source

by Kathy Doyle — President, Networld

Contemplating going cashless, accepting Bitcoin and adding online and mobile payment options are just a few decisions restaurateurs and retailers are facing…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Gen Z travelers pick dining out over partying: What it means for QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

College-age consumers are not that wild about partying when they are traveling, the top "thing to do" for Gen Z. In fact, when traveling these young adults…

BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London

Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…