US Veterans at Subway relay the gifts the Armed Forces give business

by S.A. Whitehead — Food Editor, Net World Media Group

As we approach U.S. Veterans Day Sunday -- along with the federal holiday on Monday --one chain that has found great success putting those who have served in…

Smoothie King, Mighty Quinn's, Tropical Smoothie Cafe take on 'cannibalization'

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to drive growth is top of mind for brands but in the quest to grow brands can often ignite a cannibalism strategy, something no partner or franchisor…

How to sustain sustainability, despite obstacles: experts weigh in

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands take on the challenges and rewards of one very hot restaurant topic: sustainable operations.

Garbanzo's, Jimboy's Tacos, Nekter discuss how customer data 'makes' the in-store experience

by S.A. Whitehead — Food Editor, Net World Media Group

Customer data collection is the name of the game today when it comes to crafting the best customer experience. But brand leaders can still get stuck with reams…

Gen Z, community, financial visibility: 3 keys to business success

by S.A. Whitehead — Food Editor, Net World Media Group

From capturing the hearts of an elusive Gen Z to connecting with your community and reaping financial visibility's rewards, this year's Three:15 session at the…

Subway: The future means 'more'

by S.A. Whitehead — Food Editor, Net World Media Group

With new CEO Trevor Haynes at the helm, Subway is taking a fresh approach that is all about doing "more" for the menu, customers and franchisees.

3 brands discuss the bumps along the road to sustainability

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands take on the challenges and rewards of one very hot restaurant topic: sustainable operations.

Keeping your kiosks out of thieves' reach

With the rapid addition of internet-connected technologies that touch the same network as the point-of-sale system, new opportunities for credit card data…

Pei Wei, Kizuki, Curry Up Now discuss the challenge of showing up in unbranded search

by S.A. Whitehead — Food Editor, Net World Media Group

Three fast casual Asian-centered restaurant brands took to the stage Monday afternoon at the Fast Casual Executive Summit in Seattle to talk about the…

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…

Restaurant retail products: 3 brands offer lessons learned

by S.A. Whitehead — Food Editor, Net World Media Group

In this second part of our series on restaurant retail product lines, White Castle, Focus Brands and Your Pie discuss the lessons they've learned at their…

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

by S.A. Whitehead — Food Editor, Net World Media Group

Increasingly, QSR brands see the need to expand their revenue universes by creating retail products that can not only add a new source of revenue, but also get…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

QSR coffee brands alert: Here are the U.S. cities that love you most

by S.A. Whitehead — Food Editor, Net World Media Group

U.S. consumers fork out $48 billion annually to get their coffee. But as it turns out some American cities have a little more intense love of java than others…

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

Chipotle food safety chief to speak at Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

Chipotle Executive Director of Food Safety James Marsden will outline strategies that Chipotle is deploying in its food-safety transformation at this year's…

Pizza Hut, Burger King among 23 chains now ending no-poach pacts

Washington state Attorney General Bob Ferguson said that eight additional corporate, "fast-food chains" will end no-poach practices nationwide, joining 1…

White Castle 'slides' into fast food history with 'Impossible' feat today

by S.A. Whitehead — Food Editor, Net World Media Group

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly…

They like email, billboard ads: Surprise! It's Gen Z

by S.A. Whitehead — Food Editor, Net World Media Group

Gen Z: If you were expecting just a more exaggerated version of the super-digital millennial, prepare to have your eyes opened.

Restaurants and Gen Z: 'And now for something completely different'

Just about the time restaurateurs were getting millennials' buying behaviors down, the next wave of consumers has crashed onto the restaurant shores. Welcome…