Pei Wei, Kizuki, Curry Up Now discuss the challenge of showing up in unbranded search

by S.A. Whitehead — Food Editor, Net World Media Group

Three fast casual Asian-centered restaurant brands took to the stage Monday afternoon at the Fast Casual Executive Summit in Seattle to talk about the…

How UK's Leon redefined the fast food industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Leon Restaurants Co-Founder Henry Dimbleby shares insight on how he and John Vincent set about redefining fast food into "fast food focused on good living and…

Restaurant retail products: 3 brands offer lessons learned

by S.A. Whitehead — Food Editor, Net World Media Group

In this second part of our series on restaurant retail product lines, White Castle, Focus Brands and Your Pie discuss the lessons they've learned at their…

White Castle, Cinnabon, Your Pie: Travelers along the 'alternate revenue' stream

by S.A. Whitehead — Food Editor, Net World Media Group

Increasingly, QSR brands see the need to expand their revenue universes by creating retail products that can not only add a new source of revenue, but also get…

Joint employer rule change: Boon to industry or employee slap-in-the-face?

by S.A. Whitehead — Food Editor, Net World Media Group

The public comment period is well underway for the joint employer rule published by the National Labor Relations Board on Sept. 14, which relates directly to…

QSR coffee brands alert: Here are the U.S. cities that love you most

by S.A. Whitehead — Food Editor, Net World Media Group

U.S. consumers fork out $48 billion annually to get their coffee. But as it turns out some American cities have a little more intense love of java than others…

Subway's way through the storm: Solid plans making recovery easier in hurricane's wake

by S.A. Whitehead — Food Editor, Net World Media Group

Several years ago, Subway worked to develop a disaster protocol in partnership with the American Red Cross. The result of all that pre-planning proved itself…

Chipotle food safety chief to speak at Fast Casual Executive Summit

by Cherryh Cansler — Editor, FastCasual.com

Chipotle Executive Director of Food Safety James Marsden will outline strategies that Chipotle is deploying in its food-safety transformation at this year's…

Pizza Hut, Burger King among 23 chains now ending no-poach pacts

Washington state Attorney General Bob Ferguson said that eight additional corporate, "fast-food chains" will end no-poach practices nationwide, joining 1…

White Castle 'slides' into fast food history with 'Impossible' feat today

by S.A. Whitehead — Food Editor, Net World Media Group

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly…

They like email, billboard ads: Surprise! It's Gen Z

by S.A. Whitehead — Food Editor, Net World Media Group

Gen Z: If you were expecting just a more exaggerated version of the super-digital millennial, prepare to have your eyes opened.

Restaurants and Gen Z: 'And now for something completely different'

Just about the time restaurateurs were getting millennials' buying behaviors down, the next wave of consumers has crashed onto the restaurant shores. Welcome…

KFC's new training reality: Technology fit to the global market

by S.A. Whitehead — Food Editor, Net World Media Group

In Australia, it's Yammer-time, while in Russia, QR codes are showing workers the way. KFC's approach to training technology depends entirely where you are in…

KFC cuts back-of-house training time 75% in North American tests

by S.A. Whitehead — Food Editor, Net World Media Group

KFC has begun testing a system in the U.S. that cuts back-of-house employee training time down from four or five weeks total, to just one week, according to…

As Canadian A&Ws sell out of meatless burgers, US locations begin beef upgrades

by S.A. Whitehead — Food Editor, Net World Media Group

They're sold out of the Beyond Burger in Canada just one month after its introduction at A&W, while the chain in the U.S. watches with great interest and…

Food Network's former marketing maven offers best branding strategies at October Fast Casual Executive Summit

As the former marketing and branding executive for food media powerhouses like Food Network and the Cooking Channel, Susie Fogelson has a lot to share with…

McDonald's invests billions into kiosk-heavy remodels in 6,000-plus US stores

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's…

Study: Most QSRs aren't 'cool' — why that's a problem

by S.A. Whitehead — Food Editor, Net World Media Group

Here's the bad news for QSRs: Most brands are not cool. That's the conclusion that research consultancy, Magid, recently came to after surveying 6,800 diners…

Reports of McDonald's parasite cases up to 395 in 10 states

The FDA released an update on the Cyclospora infection cases connected to consumers who at McDonald's salads, showing that as of July 27, labs had confirmed…

Taco Bell adds 125 NYC Cantina, urban in-line restaurants by 2022

Taco Bell is ringing in a much bigger presence in the Big Apple.