The little payment detail that can save restaurateurs big

by Ben Wagner — Vice President of Marketing & Product, Ingenico Group

Every business likes to run efficiently, save on costs, gain the most out of its resources and optimize operations, but all too often restaurant businesses…

Playing chicken: Church's giveth and Chick-fil-A taketh away

by S.A. Whitehead — Food Editor, Net World Media Group

On the heels of Chick-fil-A's announcement that its much beloved chicken salad sandwich will be dropped from the menu nationally on Sept. 30, competitor…

Bless Wendy's little oxymoronic heart for new 'giant junior' burger

by S.A. Whitehead — Food Editor, Net World Media Group

It had to happen. In this day of "fake news" and "alternate facts," we all just kind of knew restaurant chains would not be far behind. Alas, this week…

In 'Game of Thrones' age, Arby's intros the inevitable: Giant turkey legs

by S.A. Whitehead — Food Editor, Net World Media Group

Grab your animal-skin coats and head to Arby's for a grab-stick of gobbler beginning this Sunday.

Delivery fueling rise of virtual reality restaurants

by Stephen Dutton — Analyst, Euromonitor International

Delivery is the world's fastest-growing foodservice channel, according to Euromonitor International, while digital functionality has made the process of…

Study shows 'anytime eaters' here to stay: Are you ready?

The anytime eater is upon us and many chains have found that feeding "the new normal" requires a shift away from traditional meal packaging, both in portion…

French fry favoritism alive and well in US fast food race

by Josh Anish — Head of Content, Quantifind

A 15-brand comparison of customer buzz about QSR french fries leads to one solid winner for category favorite.

3 ways to measure cannibalization

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to…

Are you paying to power your competitor when they could be paying for you?

By Jeff Julia/Author, Navigating the Maze of Energy Efficiency Projects

4 ways to mitigate employee turnover risks

by Doug Sutton — President, Steritech

Doug Sutton, president of Steritech, discusses how to handle high employee turnover and how to avoid some serious pitfalls in training and oversight.

4 keys to giving QSR customers the tech they 'expect' ... and more

A recent survey makes it official: Customers truly want technology in their QSR experience. Do it right with these four keys from an expert on all that is…

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers…

QSRs: Born for the integrated tech that customers demand now

by Jesse Noyes — Senior Director of Marketing, Upserve

The news is everywhere in the restaurant business: Customers want more eat-at-home options. QSR concepts have a unique opportunity to meet that need built into…

Chipotle and the 'elephant in the dining room'

by S.A. Whitehead — Food Editor, Net World Media Group

The restaurant industry and its players are exhaling today after news that Chipotle might be able to overcome its food safety woes of last week and the…

Arby's goes a little 'foodie' with ol' Porky

by S.A. Whitehead — Food Editor, Net World Media Group

Arby's is not only putting all its guns behind its "We have the meats" branding, but it's also getting a little "foodie-esque" in the process. For proof, look…

Are kiosks the next step for restaurant-based digital signage?

by Jeff Hastings — CEO, BrightSign

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach…

The kiosk game: What restaurants must be prepared to pay to play

by Chris Gilder — Founder/CEO, Meridian

While self-service initiatives provide significant ROI opportunities, businesses should understand all of the necessary costs and how they plan to fit those…

It’s a jungle out there, all right, and its name is Amazon

by S.A. Whitehead — Food Editor, Net World Media Group

There may never be a more fitting name than that of Amazon, the mega online retailer that has come to demonstrate what the term “It’s a jungle out there…

Infographic: Great ways restaurants can lighten the load on that online carbon footprint

From eco-friendly web hosting and printer-friendly content to streamlined fulfillment processes and "green" shipping, there are a variety of ways restaurant…

Domino's moo-ves in to milk some action from 'Cow Appreciation' events

by S.A. Whitehead — Food Editor, Net World Media Group

What do you do when a competitor has a really good annual promotion that they thought of first? If you're Domino's, you apparently tell the competition to…