4 ways to prevent QSR data breaches

by Howard Finch — VP Sales, Ingenico

As cyberattacks and malware continue to proliferate globally, restaurants have increasingly become a prime target. In recent years, major credit card data…

The 'low-hanging (financial) fruit' right outside your QSR window

by Christopher Sebes — president, Heartland Commerce

There's some real opportunity hanging around just outside your QSR window in the form of cloud-based tech that can potentially wash away thousands in operating…

Tis the season to LTO: Food safety cautions you should know

by Doug Sutton — President, Steritech

These last two months of the year always bring great opportunities for limited-time offers that can not only bring in regulars, but attract new customers for…

The pay-as-you-go POSitives of renting your POS

by Christopher Sebes — president, Heartland Commerce

State-of-the-art systems with effortless, problem-free updates and, in some cases, without the need for servers on-site or system-wide server farms are among…

Is all that convenience crushing your customer experience?

by Steve Starr — Chief, starrdesign

Just like diners, restaurateurs and all humans are social creatures, with strong inborn biological and neurological needs to interact. In fact, "Braving the…

8 essentials to win the location leasing endgame

Lease negotiations are key to a restaurant's overall bottom-line success, so try these eight essentials in your next deal that will definitely put you "in it…

2 chains fight back against kids' bullies

by S.A. Whitehead — Food Editor, Net World Media Group

Two chains have recently begun programs to fight bullying among youngsters, including Pizza Factory and the more publicized campaign from Burger King, which is…

Solutions for all that cash you're tossing in your QSR's trash

By Geoffrey Aardsma/Enevo vice president of client services 

3 ways your marketing actually deters digital orders

by Jackie Berg — mArketing director, olo

Three things to keep in mind when making marketing plans that won't turn-off digital orders.

Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

Employees wandering away? 5 sure-fire actions to take now

To stay successful, you must ensure your employees are happy or they will look elsewhere. So what then, are the driving motivators for employees to change…

High-touch leadership: The silver bullet in a high-tech QSR world

by Bobby Shaw — President, Bobby Shaw Consulting

I love technology as much anyone, and firmly believe that it's an accelerator that not only drives sales and traffic, but also helps to develop great people.

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

B.Good proves ROI can be measured in carrots, kids, committed customers

It might sound a little cheesy to some, but B.Good has shown that a restaurateur's return on investment can come in the form of home-grown vegetables, capable…

The 8 great pieces to mega money-making mobile ordering apps: Part 2

Today's report dives deeper into the critical necessity of making whatever you choose for a mobile ordering and delivery solution connected at every point to…

Why that digital ordering app isn't profitable: part 1 of 2

Restaurateurs must ensure that online ordering helps both the customer and the brand, in terms of profitability and the following will give you some actions to…

3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

South Philly QSR sends 'a certain unnamed chicken brand' a message

by S.A. Whitehead — Food Editor, Net World Media Group

Confidently cocky QSR South Philly Cheesesteaks & Fries said today that its crispy chicken sandwich — now formerly known as the Chick Philly — will indeed…

Restaurants aiding Hurricane Harvey victims: part 2

by Cherryh Cansler — Editor, FastCasual.com

The industry, once again, is proving it’s resilient and will always step up when needed.