Chick-Fil-A announces community scholarship program

August 10, 2022

Chick-fil-A has opened applications for its newest education initiative, Chick-fil-A Community Scholar. The program awards 12 scholarships of $25,000 annually…

QSR market to increase by $119.2B

June 28, 2022

The QSR market will increase by $119.2 billion from 2020 to 2025 with an accelerated CAGR of 3.55%, according to a recent market study by Technavio. The QSR…

Chick-fil-A tests mobile pick-up lanes

June 23, 2022

Chick-fil-A has launched a dedicated pick-up lane for mobile orders, according to company news.

How technology can improve guest experience

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

QSRs must invest in technology innovations that help them meet their ultimate goal of improving the guest experience. Luckily, pandemic-fueled digital…

Chick-fil-A testing delivery robots in 3 states

June 3, 2022

Chick-fil-A is piloting automated delivery with the help of robotics from tech company Refraction AI, according to a report in WSB-TV.

Free food reward offered for return of Chick-Fil-A sign

May 20, 2022

A missing sign at a Tennessee Chick-Fil-A is prompting the QSR brand to offer an enticing reward.

Chick-fil-A, P.F. Chang's, IHOP leaders share tips for successful franchisor-franchisee connection

Top restaurant brands offer insight on what factors are critical in developing a successful franchisor-franchisee relationship.

Chick-fil-A opens at Gannon University

January 25, 2022

Chick-fil-A has opened at Gannon University in Eerie, Pennsylvania, according to a YourErie.com report. The Chick-fil-A opened Jan. 18, with a grand opening on…

Chick-Fil-A offering free food to heroes at store opening

January 19, 2022

The latest Chick-fil-A in Myrtle Beach, South Carolina, is forgoing the traditional free food promotion for the first 100 customers.

Chick-Fil-A opens in Lynchburg, Virginia

January 18, 2022

The Chick-Fil-A in Candler's Crossing in Lynchburg, Virginia, opens today. The store moved from a drive-thru only location, according to a WSET report.

Chick-fil-A CEO not making any big changes any time soon

November 1, 2021

Andrew Cathy, the newly-minted CEO at Chick-fil-A, will be keeping restaurants closed on Sunday and has no intention of taking the chain public at any point.

Chick-fil-A, Starbucks top teens' food picks

October 12, 2021

Chick-fil-A tops the list of food offerings loved by teens, according to the "Taking Stock With Teens" survey that polled 10,000 teenagers across 44 U.S.

Chick-fil-A tests new fall milkshake offering

September 24, 2021

Chick-fil-A is testing a new seasonal milkshake and customers in Salt Lake City will help the company decide whether to make it a menu item nationwide…

Chick-fil-A names new CEO

September 17, 2021

Andrew Truett Cathy will take the reigns as CEO of Chick-fil-A in November, the chain announced Thursday.

Chick-fil-A operators donate 10M meals

July 26, 2021

Chick-fil-A and its franchisees recently surpassed the 10 million meal-mark for donations to those in need through the brand's Shared Table program, which…

Arby's, Chick-fil-A top QSRs in local brand visibility

July 13, 2021

Local search marketing company, Chatmeter, released its latest report on the top 10 restaurant brands by online reputation and local brand visibility. The…

Popeyes nudges chicken sandwich wars into new territory with 'nuggets'

by S.A. Whitehead — Food Editor, Net World Media Group

The brand that fired the opening salvo in the chicken sandwich wars, Popeyes, is returning to the firing line on July 27 to engage its competitors in a new…

Chick-fil-A earns 7th annual customer satisfaction win as Subway slips down the rankings

June 29, 2021

The annual American Customer Satisfaction Index (ACSI) Restaurant Study again — for the seventh straight year — crowned Chick-fil-A with the award for tops in…

At Chick-fil-A, everything is just peachy

June 14, 2021

Atlanta-based Chick-fil-A is showing some love for its customers and its home-state of Georgia — the peach state — by offering a peach milkshake.

Why buying cars, cruising with pets are a QSR's best friends

by S.A. Whitehead — Food Editor, Net World Media Group

Dig deep enough into QSR data and you can discover some pretty interesting and sometimes quirky things about people who patronize fast food establishments.