How the rise of the chicken sandwich lifts all QSRs

by Jana Zschieschang — CMO, RMS

While QSR customers dearly love chicken sandwiches, QSRs themselves have reason to dearly love the little poultry packages, too.

Chick-fil-A sauce shortage shows power of well-connected brands

May 18, 2021

Chicken nuggets, chicken wings and chicken sandwiches all are crazy-hot fast food items and also all depend a lot on one thing for their popularity: sauces.

Chick-fil-A debuts new take on Caesar salad

April 22, 2021

Chick-fil-A is adding a new salad option to its menu, called the lemon kale Caesar, for a limited time at starting April 26.

Chick-fil-A invests $19M in 2021 employee scholarships

April 1, 2021

Chick-fil-A will invest $19 million in employee continuing education this year, awarding college scholarships to 7,492 team members in 44 states, Washington…

Chick-fil-A giving $5M to Black-led nonprofits

March 3, 2021

For the second consecutive year, Chick-fil-A will award $5 million in grants to 34 Black-led nonprofits working to improve education, homelessness and hunger…

Chick-fil-A scoring big in Chicken Sandwich Wars ... for now

Today's question for readers: Are we tired of hearing about chicken sandwiches yet? Of course not.

Chick-Fil-A's spicy grilled chicken sandwich now available nationwide

January 22, 2021

Chick-fil-A is kicking off the year by offering a grilled version of its spicy chicken sandwich. Starting Monday, customers may order the Grilled Spicy Chicken…

How fried chicken is laying 'golden eggs' across US

Wanna know what fried chicken brand got the most store visits in 2020? Read on.

2021 'Year of the Chicken' continues with KFC US sandwich launch

by S.A. Whitehead — Food Editor, Net World Media Group

KFC is putting its claws into the ring (along with some pickles) in the battle for supremacy in the fabled chicken sandwich wars.

McDonald's chicken strategy: Not just a sandwich, an entire platform

by S.A. Whitehead — Food Editor, Net World Media Group

When McDonald's officially starts selling its Crispy Chicken Sandwich in late February, it's not only responding to the pleas of franchisees over the last year…

Chick-fil-A sues 16 poultry processors for price-fixing

Sixteen chicken processors are named in a federal price-fixing suit filed in Chicago.

Chick-fil-A expands online ordering on website

November 13, 2020

It's only for pickup orders at present, but Chick-fil-A this week expanded online ordering to include individual orders on its website, chick-fil-a.com…

Chick-fil-A gets saucy: Rolls out retail sauces

October 22, 2020

Chick-fil-A announced today that bottles of its signature sauces will soon be available for purchase at retailers nationwide, with all royalties from sauces…

Chick-fil-A tests pimento cheese chicken sandwich

September 15, 2020

Chick-Fil-A is dipping into an old Southern favorite flavor of pimento cheese in the Honey Pepper Pimento Chicken Cheese sandwich it's testing in select…

Chick-fil-A adds coffee blend to menu, intros brownie LTO

September 10, 2020

Chick-fil-A is adding a new blend of specialty-grade Thrive Farmers coffee to it syear-round menu, which the brand is augmenting for a limited time with a…

Chick-fil-A CEO says most whites 'oblivious' to racism, must repent for it

June 19, 2020

Chick-fil-A CEO Dan Cathy spoke out about racism, recently, imploring "white Christians" to repent for racism and fight for their black "brothers and sisters,…

Checkers & Rally's enter 'Mother Cruncher' in fast food chicken sandwich fray

June 8, 2020

Dubbed the "Mother Cruncher," Checkers & Rally's is clearly placing the emphasis on crispiness in its new chicken sandwich entry into the chicken sandwich…

Nearly a year after chicken sandwich wars, a major QSR claim to fame comes out of the coop

by S.A. Whitehead — Food Editor, Net World Media Group

Burgers and fries have always been the instant word associations with QSRs, but now, almost one year after last August's storied chicken sandwich wars, that…

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

Early QSR reopening data shows quick 'bounce-back' potential

May 5, 2020

Early data about foot traffic in the handful of states nationally that have fully or partially reopened restaurants over the past week, shows encouraging news…