Popeyes' golden opportunity after Great 2019 Chicken Sandwich War

As the dust settles on The Great Chicken Sandwich War of 2019, the head-to-head battle between Popeyes and Chick-fil-A may end up going down as among the most…

Chick-fil-A customers may not 'rest' on Sundays ... but they do sit down

August 23, 2019

Ever wondered where Chick-fil-A diehards go on Sunday when the QSR is closed? Customer analytics company, Buxton did, so the company used its Live Mobile…

KFC fires latest salvo in Mac 'n' Cheese wars

August 22, 2019

That humble and oh-so-American dish of macaroni-and-cheese is shaping up as the unlikely battlefront for the latest QSR menu wars. KFC announced that starting…

Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…

Chick-fil-A adds 1st permanent menu side since 2016 + frosted coffee LTO

August 12, 2019

With its powerful showing at the top of U.S. consumers fast food choices, Chick-fil-A today announced its first major new permanent menu side item addition in…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

McDonald's US owners: Give us 'premium' chicken sandwich, drop dollar drinks

July 10, 2019

"A chicken sandwich at McDonald's should be our top priority." That was the word from the board of a group of independent U.S. McDonald's franchisees. The…

In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list

June 20, 2019

Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…

From Chick-fil-A to Mongolian stir-fry: Rethinking the remodel for limited-service franchises

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

Chick-fil-A gets frosted for spring

March 14, 2019

On Monday, March 18, Chick-fil-A goes from St. Patrick's Day green to frosty spring-inspired citrus with the introduction of its Frosted Key Lime offering with…

Chick-fil-A, McDonald's star at 2nd White House athletes QSR feast

March 5, 2019

Chick-fil-A and McDonald's assumed the starring role in the second White House QSR-based meal for winning athletes Monday afternoon. President Donald Trump…

Chick-fil-A big winner in Technomic chain report

March 1, 2019

Technomic said this week that Chick-fil-A surpassed sales at both Wendy's and Burger King last year, elevating the chicken chain to the fifth highest spot in…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Chick-fil-A 'pops up' for Army-Navy football game

December 5, 2018

Chick-fil-A is now an official associate partner of the 119th Army-Navy Game, taking place this Dec. 8 in Philadelphia, where the brand will erect a pop-up…

Online search results put Chick-fil-A at top of franchise heap

November 14, 2018

Chick-fil-A is the nation's most popular franchise when it comes to Google search, according to research conducted by equipment sale website…

Chick-fil-A starts nationwide delivery

November 13, 2018

Chick-fil-A is beginning delivery today from more than 1,100 of its restaurants nationwide as part of a partnership with DoorDash, a news release said. 

Poll: Customers love Blaze, Chick-fil-A, Taco Bell, Krispy Kreme

September 12, 2018

The 30th annual Harris Poll's EquiTrend Study around the strongest U.S. brands this year dubs a handful of restaurant brands as being closest to Americans…

Chick-fil-A delivers 'true' gluten-free sandwich

June 19, 2017

Chick-fil-A has added a gluten-free bun, now available for all of its sandwiches, in response to the estimated 18 million Americans who want bread free of the…

Chick-fil-A to source 100% cage-free eggs

March 11, 2016

Chick-fil-A Inc has announced its plan to source 100 percent cage-free eggs over the next 10 years.