Chick-fil-A, Dunkin' wrestle customers' hearts from Starbucks

August 15, 2019

Move over Starbucks, Americans now say a chicken has their heart according to the largest brand intimacy study that found Chick-fil-A is ranks first for…

Chick-fil-A adds 1st permanent menu side since 2016 + frosted coffee LTO

August 12, 2019

With its powerful showing at the top of U.S. consumers fast food choices, Chick-fil-A today announced its first major new permanent menu side item addition in…

Chick-fil-A, In-N-Out, Krispy Kreme lead study's best QSR rankings

A 2019 QSR study culled from the responses of more than 7,600 consumers kept favored West Coast brand, In-N-Out at the top of the nation's burger brands.

Delivery is driving restaurant industry growth, but that growth is slowing

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Delivery is a game-changer on steroids for the restaurant industry, altering the rate and manner that brands grow and thrive. But two Technomic executives…

McDonald's US owners: Give us 'premium' chicken sandwich, drop dollar drinks

July 10, 2019

"A chicken sandwich at McDonald's should be our top priority." That was the word from the board of a group of independent U.S. McDonald's franchisees. The…

In-N-Out, Raising Cane's, Chick-fil-A CEOs on GlassDoor's Employees' Choice Top 100 list

June 20, 2019

Three fast food CEOs made the list of Glassdoor's 2019 Employees' Choice Top 100 CEOs, including In-N-Out CEO Lynsi Snyder at the No. 3 spot, with a 99…

From Chick-fil-A to Mongolian stir-fry: Rethinking the remodel for limited-service franchises

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

Chick-fil-A gets frosted for spring

March 14, 2019

On Monday, March 18, Chick-fil-A goes from St. Patrick's Day green to frosty spring-inspired citrus with the introduction of its Frosted Key Lime offering with…

Chick-fil-A, McDonald's star at 2nd White House athletes QSR feast

March 5, 2019

Chick-fil-A and McDonald's assumed the starring role in the second White House QSR-based meal for winning athletes Monday afternoon. President Donald Trump…

Chick-fil-A big winner in Technomic chain report

March 1, 2019

Technomic said this week that Chick-fil-A surpassed sales at both Wendy's and Burger King last year, elevating the chicken chain to the fifth highest spot in…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Chick-fil-A 'pops up' for Army-Navy football game

December 5, 2018

Chick-fil-A is now an official associate partner of the 119th Army-Navy Game, taking place this Dec. 8 in Philadelphia, where the brand will erect a pop-up…

Online search results put Chick-fil-A at top of franchise heap

November 14, 2018

Chick-fil-A is the nation's most popular franchise when it comes to Google search, according to research conducted by equipment sale website…

Chick-fil-A starts nationwide delivery

November 13, 2018

Chick-fil-A is beginning delivery today from more than 1,100 of its restaurants nationwide as part of a partnership with DoorDash, a news release said. 

Poll: Customers love Blaze, Chick-fil-A, Taco Bell, Krispy Kreme

September 12, 2018

The 30th annual Harris Poll's EquiTrend Study around the strongest U.S. brands this year dubs a handful of restaurant brands as being closest to Americans…

Chick-fil-A delivers 'true' gluten-free sandwich

June 19, 2017

Chick-fil-A has added a gluten-free bun, now available for all of its sandwiches, in response to the estimated 18 million Americans who want bread free of the…

Chick-fil-A to source 100% cage-free eggs

March 11, 2016

Chick-fil-A Inc has announced its plan to source 100 percent cage-free eggs over the next 10 years.