SMG
Delivering the future of Unified Experience Management®
Products & Services
Ignite®
Build the best customer experiences using Ignite®, the only purpose-built, AI-native platform built for faster research cycles, intelligent insights, and prescriptive actions.
Knowledge Agent
Knowledge Agent, powered by Ignite®, is SMG’s AI-native assistant built to help you get more value from your customer experience data, faster and with less effort. Instead of spending hours digging through open-ended comments, your teams can ask questions and get instant, data-backed answers that help drive better customer experiences.
Co-create with Ignite Communities
Exceptional customer experiences don’t start at the point of interaction. They begin with intentional experience design. Ignite Communities by SMG enables brands and customers to co-create products, marketing, and strategies before they reach the market. This helps you build brand loyalty and gain competitive advantage from the start.
