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Contributors

Matt Lukosavich
Matt Lukosavich has nearly two decades of experience helping to connect brands with consumers. In his current role as director, Matt is responsible for developing data-driven, client-focused, multi-channel solutions with strategic go-to-market media planning for the restaurant industry. Today, he oversees strategy for the Vericast Restaurant Division totaling more than $200 million.

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John Marquez
John has been a digital marketing professional for 7 years, working with worldwide brands in different verticals. He's passionate about marketing, strategy and being part of his clients' growth.

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MaryBeth Maskovas

MaryBeth is a data and digital transformation expert with 10 years of experience working with both large and small brands to uncover the mysteries of data and drive business performance. She has worked with notable brands like KAYAK and Wendy's. She owns Insight Lime, a consulting firm focused on making data usable.

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Andrew Masterson
Employee Engagement Expert. Helps companies scale with People, Training, and Systems.

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Laurent May
Laurent May is the CEO of Ready, a fully integrated mobile self-ordering, payment, and loyalty technology solution that’s defining the next generation of hospitality venues. He has over 20 years of product management expertise in the electronic payments space leading high-performance teams.

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Tim Mitrovich

I have worked in the tech industry for nearly 30 years as software engineer, investor and executive. I am a perpetual believer in the transformative power that comes from combining strategy, design and engineering. In my current role, I focus on providing full-service technology strategy and solutions to global leaders tasked with bringing disruptive change to their organizations.

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Adam Morse

In this role, he works to demonstrate success in planning and executing marketing strategies and programs that increase customer acquisition, engagement and profitability. Prior to this current role, Morse held several marketing-focused titles within Tillster. Before joining Tillster, he also held marketing positions at CityGrid Media and Aramark Uniform Services.

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Yasmine Mustafa

Yasmine Mustafa is the CEO & Co-Founder of ROAR, a mission-driven safety technology company dedicated to protecting at-risk workers and empowering organizations to enhance staff security. Recognized for her vision to help create safer workplaces, Yasmine leads ROAR with a commitment to addressing the unique safety challenges faced by employees across various industries, including behavioral health and hospitality.

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Shahpour Nejad
Shahpour Nejad is the founder and CEO of Pizza Guys, a rapidly growing pizza chain with locations throughout California, Nevada, and Oregon.

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Sarah Niderost
Sarah is the Content Marketing Manager at Deputy. Besides writing, she enjoys a frothy cappuccino, a solid rock to climb, and most of all, she enjoys connecting with people and their passions.

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Aric Nissen
As Chief Marketing Officer for Restaurant Technologies, Aric Nissen has over 25 years of experience leading customer growth, business performance, and digital innovation initiatives.

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Jimmy Oliva

Jim Oliva is a co-founder and CEO of Ordereze, a leading website and marketing platform for restaurants. As a former restaurant owner himself, he is dedicated to using his personal experiences and extensive industry knowledge to help others succeed.

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Lauren Olson

Lauren is interested in waste, consumerism, circular economy, hazardous chemical management, cradle-to-cradle design, life cycle analysis, behavioral psychology, and scientific research. Lauren holds a Master's degree in Community Sustainability specializing in decision-making about waste, and a Bachelor of Science's degree in Environmental Economics and Policy with a specialization in Environmental Studies and Applications-- both degrees from Michigan State University. In addition to her distinguished career, she also has a hobby business creating new clothing from old t-shirts called Remark Clothing.

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Andrew Openshaw

Andrew Openshaw is a UK-based writer and content specialist at Nigel Wright Group, a leading professional recruitment agency in Northern England and Europe’s top consumer industry search firm. Since 2011, he has crafted insightful content on HR and recruitment trends, providing industry professionals with expert analysis and thought leadership.

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Oli Ostertag

Oliver "Oli" Ostertag, General Manager of Operator Cloud at PAR Technology, has had many roles at PAR, including running the company's international and business operations functions. Prior to joining PAR, he was a corporate attorney representing large-cap private equity sponsors in multi-jurisdictional public and private M&A in the technology, financial services, and consumer goods sectors. He also previously ran operations at NearSt, a London-based e-commerce company.

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Allison Owen
Allison Owen is the vice president of client success at First Orion, where she oversees the client and partner experience. Her work in CX dates back more than 25 years and includes leadership roles at industry-leading data companies such as Merkle and Acxiom. She attended the University of Central Arkansas and studied sociology and community education.

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Lindsay Petrovic
Lindsay Petrovic is the Corporate Vice President of Product Management, Restaurants at NCR Voyix. In this role, she focuses on cloud-based, customer solutions that transform, run and connect restaurants' technology platforms.

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Lindsay Petrovic

Lindsay Petrovic is vice president of Restaurant Product Marketing at NCR Voyix. In this role, she focuses on cloud-based, customer solutions that transform, run and connect restaurants’ technology platforms.

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Morgan Petty

Morgan has studied and implemented digitally-enabled and self-service customer experiences for over 10 years. She's led on-premise self-service transformations, supported manufacturing of custom kiosk fleets, and served as a consultant on customer experience and operational alignment. Morgan now supports QSR, c-store, specialty retail, grocery leaders and other consumer-facing brands in implementing remote monitoring, management, and automated issues resolutions at Canopy.

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Paige Phillips

Content Marketing Manager for Envysion, a Motorola Solutions Company.

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