The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

Quiznos expansion strategy focuses on c-stores

by Alicia Kelso — Editor, QSRWeb.com

Locations are attractive for franchisees, offering menu flexibility and pre-existing infrastructure.

Getting an ROI out of true sustainability

by Alicia Kelso — Editor, QSRWeb.com

Truitt Brothers Inc. examines how operators can fulfill consumer demand for sustainability while focusing on the bottom line.

Restaurants integrating Facebook ordering platform

by Alicia Kelso — Editor, QSRWeb.com

ONOSYS launches fully integrated application to supplement primary websites.

Local marketing tip: Make a bad situation better

by Alicia Kelso — Editor, QSRWeb.com

A willingness to give away some free food, combined with an idea on how to make people's lives a little easier, can go a long way.

Technomic: Mediterranean cuisine presents opportunities

by Alicia Kelso — Editor, QSRWeb.com

September 22, 2011

Mediterranean cuisine is increasingly appearing on restaurant menus across numerous segments, according to recent research from Technomic.

Sold: Yum! Brands finds buyers for Long John Silver's, A&W

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2011

Yum! Brands Inc. announced today that it has signed definitive agreements to sell Long John Silver's Inc. and A&W Restaurants Inc. to two separate buyers…

CKE Restaurants Q2 sales up 2.2 percent

by Alicia Kelso — Editor, QSRWeb.com

September 20, 2011

CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's, announced its second fiscal quarter 2012 financial results for the period ended Aug. 15.

Coffee chains ramp up cup recycling efforts

by Alicia Kelso — Editor, QSRWeb.com

Starbucks' third annual Cup Summit features Tim Hortons' participation, focuses on existing challenges in achieving 100-percent recycled goal.

Wendy's launches Dave's Hot 'N Juicy burger

by Alicia Kelso — Editor, QSRWeb.com

September 18, 2011

Wendy's begins selling its new burger line today, Dave's Hot 'N Juicy, named after late founder Dave Thomas.

Partnership puts food safety in spotlight

by Alicia Kelso — Editor, QSRWeb.com

National Restaurant Association joins SCA to promote training and hygiene in September and beyond. 

Wendy's testing store designs that 'push the envelope'

by Alicia Kelso — Editor, QSRWeb.com

42-year-old company's four modern prototypes focus on food, heritage.

McDonald's begins roll out of healthier Happy Meals

by Alicia Kelso — Editor, QSRWeb.com

September 11, 2011

McDonald's has started rolling out its new, healthier Happy Meals in some markets.

QSRs roll out fall LTOs, promotions

by Alicia Kelso — Editor, QSRWeb.com

Autumn flavors pushed into spotlight; football-themed promotions generate guest excitement.

Food truck segment speeding up

by Alicia Kelso — Editor, QSRWeb.com

September 7, 2011

The food truck has been gaining momentum since 2008, with some predicting a short-lived heyday. That has certainly not been the case, as new research by the…

Watch and learn: More restaurants monitoring social media activity

by Alicia Kelso — Editor, QSRWeb.com

Customers are following and posting about brands more than ever, and they're expecting real-time responses.

Krispy Kreme brews up signature coffee blends

by Alicia Kelso — Editor, QSRWeb.com

August 31, 2011

Krispy Kreme Doughnuts launched its new Krispy Kreme Signature Coffee Blends at participating U.S. and Canada locations today.

QSRs upgrading burgers to keep up with fast casual growth

by Alicia Kelso — Editor, QSRWeb.com

Although McDonald's is still the clear sales-driver in the burger category, fast casual brands now represent a majority of the Top 75 burger concepts in…

A&W Canada urban prototype designed for younger crowd

by Alicia Kelso — Editor, QSRWeb.com

In a break from tradition, 55-year old chain expands in metropolitan markets.

Marble Slab and MaggieMoo's combined into one concept

by Alicia Kelso — Editor, QSRWeb.com

Marble Slab Creamery and MaggieMoo's Ice Cream and Treatery are being combined into one concept. The new model will remain under the Marble Slab Creamery name…