Quick-service-restaurant kiosks: What's taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Efforts to allow customers to self-order in fast-food restaurants have been stymied despite successes at several firms.

Tim Hortons increasing kiosk presence

by Alicia Kelso — Editor, QSRWeb.com

Nontraditional locations are part of aggressive growth strategy for Canadian company.

QSR kiosks: What is taking so long?

by Alicia Kelso — Editor, QSRWeb.com

Many industries have embraced the self-service technology, but restaurants have been reluctant.

Falafoul plans expansion, eyes U.S. market

by Alicia Kelso — Editor, QSRWeb.com

QSR concept serves traditional, vegetarian Arabic food.

Carl's Jr. taps new PAR EverServ for POS solution

by Alicia Kelso — Editor, QSRWeb.com

Carl’s Jr. has implemented a POS solution featuring PAR EverServ QSR software, running on PAR EverServ 6000 terminals.

Custom(er) made: Some QSRs getting their guests involved in menu creations

by Alicia Kelso — Editor, QSRWeb.com

By now, most quick-service chains have used social media to engage with their fans. Some have gone a step further with the outlet, facilitating consumer…

Sarku Japan prepares for ambitious domestic and international growth

by Alicia Kelso — Editor, QSRWeb.com

No need to dedicate an entire evening to hibachi-grill entertainment, or your entire week’s budget to a fancy sushi joint. If you’re craving Japanese cuisine…

Trio ready to Americanize crepes

by Alicia Kelso — Editor, QSRWeb.com

BannaStrow’s brand moves forward on development plans.

Healthy incentive: High-impact loyalty programs still uncommon at QSRs

by Alicia Kelso — Editor, QSRWeb.com

Technology advances and centralized software may encourage more operators to offer customer benefits.

Subway franchisees offering a car's-eye view

by Alicia Kelso — Editor, QSRWeb.com

Some Subway restaurant owners get innovative with the drive-thru concept.

Taco Bell faces lawsuit over salmonella outbreak

by Alicia Kelso — Editor, QSRWeb.com

August 8, 2010

A lawsuit has been filed against Taco Bell's parent company, Yum! Brands, over a recent outbreak of salmonella. Georgetown, Ky. resident Joe Anne Smith filed…

QSRs join the par-tea

by Alicia Kelso — Editor, QSRWeb.com

Menus make room for non-carbonated beverages, with tea making the biggest splash.

Fro-yo concept 16 Handles relies heavily on customer interaction

by Alicia Kelso — Editor, QSRWeb.com

Manhattan-based store ready for franchise growth.

Burger King goes pop

by Alicia Kelso — Editor, QSRWeb.com

New packaging initiative emulates Andy Warhol-inspired art.

Ice cream industry faring relatively well

by Alicia Kelso — Editor, QSRWeb.com

Collectively, we just endured the hottest June on record. Ever. Perhaps, then, it’s no wonder we’re all ravenously craving ice cream.

Taco Bell to introduce two new salsa flavors

by Alicia Kelso — Editor, QSRWeb.com

July 18, 2010

Beginning in October, the Taco Bell flavor palette will be a little more dimensional. The chain is adding two new salsas to its Border Salsa Packets line-up…

McDonald's Real Fruit Smoothie line launches

by Alicia Kelso — Editor, QSRWeb.com

July 12, 2010

McDonald's Corp. is retiring its fruit and walnut salad later this year, but it won't abandon fruit on the menu all together. Today, the company saw the…

Fish Tacos gaining popularity

by Alicia Kelso — Editor, QSRWeb.com

July 12, 2010

As more consumers crave healthier options at their favorite quick-service establishments, fish tacos have begun making their way onto menus. Long John Silver's…

Digital menu boards at the drive-thru: Fad or game-changer?

by Alicia Kelso — Editor, QSRWeb.com

Insiders and technology providers are divided on how quickly, if ever, the technology will become mainstream at quick-service restaurants.