Krystal files for bankruptcy blaming 'shifting consumer tastes,' increased costs

by S.A. Whitehead — Food Editor, Net World Media Group

The nation's second-oldest QSR, Krystal, is now under bankruptcy protection as it struggles to pay as much as $100 million in debt and find a new path forward.

Reigniting the glow over Michigan's 97-year-old Halo Burger

by S.A. Whitehead — Food Editor, Net World Media Group

Olives on burgers? Ice cream in ginger ale? Saintly looking cows? Yes, you've landed in the Halo Burger zone, a regional burger brand that has regained its…

Domino's digs into GPUs' data-churning mega-muscle to transform customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Domino's has discovered a virtual goldmine in the data-handling computer power of a resource once confined to the picture-heavy needs of video gaming — the GPU.

Restaurant leaders tout inclusive cultures to quell 'labor pains'

by S.A. Whitehead — Food Editor, Net World Media Group

Inclusion and diversity are more than HR catchwords when it comes to restaurant staff. Leaders of four restaurant brands say brands that truly embrace these as…

Your brand's name in lights, baby!

by S.A. Whitehead — Food Editor, Net World Media Group

As a reader of this website, we know you're probably also an industry expert and leader. You know your stuff. But frankly, you're overlooking one of the best…

Jan. 14 webinar gives even smallest brands mega-marketing powers

by S.A. Whitehead — Food Editor, Net World Media Group

December 31, 2019

Want to put your brand on the lists of hot dining spots without substantial outlays of cash? Plan to attend this upcoming webinar.

Why I especially love QSRs around the holidays

by S.A. Whitehead — Food Editor, Net World Media Group

It's nearly midnight on Christmas and to a hungry holiday shift worker, the neon glow of an open QSR's sign may be one of the best things she's seen all night.

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses

by S.A. Whitehead — Food Editor, Net World Media Group

You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…

Firehouse Subs CEO on surging sandwich sector quality + pleasant surprises

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes — when the restaurant gods are smiling on a brand — a new store prototype not only delivers on its objectives, but produces a whole new benefit or…

QSR end-of-year campaigns roll out red (+ green) carpet for customers

by S.A. Whitehead — Food Editor, Net World Media Group

From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

From booze in tea to oysters in bags, academia takes a turn at 2020 trend predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Data analysts and marketers have long held the title of food trend prediction pros. But now some of the academics and agricultural specialists are looking into…

Chick-fil-A ends donations to 2 Christian anti-same-sex marriage groups, begins new philanthropic focus

by S.A. Whitehead — Food Editor, Net World Media Group

Days after protests against the presence of Chick-fil-A's food truck at an Oregon high school's football games, the brand's foundation cuts funding to two anti…

Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

Get real! Authenticity will rule in 2020 QSRs marketing

by S.A. Whitehead — Food Editor, Net World Media Group

New research indicates that while consumers may not necessariy do what they say when it comes to brand patronage, they expect the QSRs they buy from to be "as…

Restaurateurs expound on benefits of blue bowls, food halls, 'going through hell'

by S.A. Whitehead — Food Editor, Net World Media Group

When restaurant executives take to the stage to share some of their most heartfelt views of the business, participants are guaranteed a front-row seat for some…

Nov. 19 webinar reveals future's best restaurant cybersecurity practices

by S.A. Whitehead — Food Editor, Net World Media Group

How prepared is your brand for the cyber-future? If there's room for improvement in this area, this Nov. 19 webinar promises to get you up to speed.

Veterans Day Monday has brands primed to show support

by S.A. Whitehead — Food Editor, Net World Media Group

Veterans Day is Monday and brands nationally are rolling out the red carpet for all those who serve and have served.

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…