Villa Restaurant Group names COO

March 16, 2017

Multi-brand QSR restaurant operator and franchisor, Villa Restaurant Group, has promoted Andrew Steinberg to chief operating officer, according to a news…

Captain D's expansion means 4 states will see more seafood

March 15, 2017

Captain D's said it's stomping on the gas pedal to accelerate franchise development for the chain, which is signing agreements to expand in Illinois, Texas…

Dunkin' delights diners with new website

March 15, 2017

Dunkin' Donuts fans are dipping into a brand new website today at DunkinDonuts.com, according to a news release that touts the site's mobile friendliness and…

Reader Poll: Restaurant confrontations - are they happening more often?

by S.A. Whitehead — Food Editor, Net World Media Group

The news is filled with a constant flow of incidents demonstrating the worst in human behavior often happening at the chains this website's readers oversee. It…

Have you had your morning … hot dog?

March 15, 2017

An unlikely player has emerged among brands offering breakfast — Hot Dog on a Stick is marketing an all-day breakfast menu with portable options. One menu…

Automation doesn't have to be a dirty word in foodservice - Part 1 of 3

by Sagi Rochman — CEO, Better Chains

Automation has taken on the aura of a dirty word in foodservice with its potential to inflict widespread job losses, not to mention a perception of a colder…

Automation: The possibilities of robo-restaurateuring - Part 3 of 3

by Sagi Rochman — CEO, Better Chains

Complete Automation in a foodservice operation is relatively rare at the moment, but that is changing almost by the day.

Automation: Transformative touch at the table - Part 2 of 3

by Sagi Rochman — CEO, Better Chains

Exponential improvements in foodservice technology can, not only help accelerate industry growth, but also trim the costs that have grown into a heavy layer of…

ICX Association extends entry deadline for annual Elevate Awards

March 14, 2017

Nomination deadline for the Association's annual awards has been extended to April 3.

Shopkeep acquires ChowBOT

March 14, 2017

Thousands of limited-service restaurants will have access next year to new technology thanks to ShopKeep's acquisition this week of online ordering software…

Something's fishy here: Burger chain pushes shrimp

March 14, 2017

While burgers are the main menu offering at Krystal, the chain is cooking up shrimp specials to prompt diners to eat seafood at least twice a week, per the…

Arby's provides assistance to data-breach victims

March 14, 2017

Arby’s Restaurant Group said this week it believes its data was breached when an intruder used malware to access information from payment cards used at…

Stay solid: Join the movement to add 'e' to Pi Day

by S.A. Whitehead — Food Editor, Net World Media Group

Enough of this obscure 3.14 math stuff. Join restaurateurs everywhere to make this day about the real "pie" — the one dripping with cheese on a steamy crust.

In 2016 Del Taco showed QSR sector how it's done

March 13, 2017

Just about 1½ years into life as a publicly traded company Del Taco has reported a strong 2016 fiscal year with a healthy comparable sales growth of 5.…

Share-of-visit data: A real door opener for QSR success

by Drew Breunig — SVP, Strategy, PlaceIQ

Share-of-visit analysis provides uncanny insight into overall brand health, while giving real insight into buyers and decisions about strategy, growth and…

Gold Star 'messes' with the sacred at a sacred time of year for Christians

March 13, 2017

Cincinnati-style chili chain, Gold Star Chili, made a bold move this week announcing it is offering Cincinnati-style vegetarian chili. If you know…

Using technology to comply with menu-labeling legislation

There is simple and intuitive software out there that provides access to calorie counts and nutritional information at the click of a button, empowering the…

Brand new way for brands to engage on-the-go

March 12, 2017

Brands seeking new efficiencies and novel approaches to mobile subscriber engagement are taking note of Google's introduction of its Rich Communication…

Wetzel’s Pretzels now serving Calif tennis players

March 9, 2017

Wetzel’s Pretzels is now serving visitors of the Indian Wells Tennis Garden in Southern California.

Nestle Toll House Cafe by Chip continues Middle East expansion

March 9, 2017

Nestle Toll House Cafe by Chip continued its expansion throughout the Middle East with the February opening of two cafes in Kuwait. The units, under Franchisee…