5 mistakes you're making with your loyalty platform

By carefully vetting loyalty strategies and course correcting to improve results, restaurants can effectively interact with customers and create experiences…

Knowing the pros and cons of DIY data warehouse, BI solutions

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Stakeholders within restaurant companies of all sizes have begun acknowledging the value of having access to timely, accurate and actionable information. The…

Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions…

Subway offering free breakfast sandwiches

April 29, 2016

Subway is offering a free 6-inch breakfast sandwich with the purchase of any sub before 9 a.m. The limited-time offer is valid daily at participating locations…

Dunkin' Donuts expands mobile ordering to New York area

April 28, 2016

Dunkin' Donuts announced that it will make its mobile-ordering feature available exclusively for members of its DD Perks rewards program at locations…

Dunkin' Brands president announces retirement

April 28, 2016

Dunkin' Brands announced today that Paul Twohig will retire as the brand's president at the end of the first quarter of 2017. The parent company of…

NestleToll House Cafe by Chip opens 2nd Tulsa location

April 28, 2016

Nestle Toll House Cafe by Chip has opened a second location in Tulsa, Oklahoma. This new site, at 9717 E. 81st St., is owned and operated by Franchisee Masood…

El Pollo Loco aims to double customer satisfaction with salad offerings

April 28, 2016

With its tagline "Fresh from the Grill," El Pollo Loco launched a line of four Double Chicken Salads: Avocado Mango Chile, Avocado Taco, Southwest Bacon and…

Burger King fails to deliver on expectations in Q1

April 28, 2016

Burger King didn't deliver on analyst expectations in Q1 despite a big menu addition.

Arby's celebrates continued consecutive quarter growth

April 27, 2016

Arby's achieved 5.8 percent U.S. same-store sales growth in Q1, and if Leap Day is included, the growth figure hits 6.6. percent, according to a company…

Free webinar: How Norwegian Cruise Line uses tablets to improve restaurant experience

April 27, 2016

Understanding that today's consumers want what they want when they want it, Norwegian Cruise Lines set out to adopt tablet technology to provide a better…

Negotiating the operating costs as rent for restaurant tenants

There are aspects of the operating costs that can be changed to the tenant's favor, although most commercial real estate professionals may explain that…

Why restaurants should ignore government’s delay on menu labeling

The real opportunity is to be a leader and put your nutritional information — all 11 of those pesky items, including consumer hot buttons like calories, fat…

Cold Stone’s premium treats lead to sales increases

April 25, 2016

Yum! Brands reports 21% profit growth

April 25, 2016

Yum! Brands reported that Q1, which ended March 19, resulted in a better-than-expected core operating profit growth of 21 percent, driven by 42 percent growth…

Bytes for bites: How disparate data can boost QSR franchise profits

QSR giants are not exempt from the rule that businesses should base product offerings on customer preferences. They arguably have the most access to data, yet…

Quaker Steak and Lube sold to TravelCenters of America

April 25, 2016

TravelCenters of America has acquired certain assets of Quaker Steak and Lube for approximately $25 million, according to a company press release.

Free webinar: McAlister's marketing exec dishes on posting nutritional info

April 22, 2016

McAlister's Deli recently took on the challenge of displaying nutritional info in its restaurants even though the government recently pushed back the deadline…

Taco John's spreading across New York, Tennesee

April 22, 2016

The chain confirmed a multi-year 20-store deal for New York City with plans for 15 additional locations in the region.

Enough of the 'why' on employee engagement, give me some 'how'

Creating engagement doesn’t need to be abstract, however, because the basics of engaging a workforce are commonly recognized business principles.