White Castle, Del Taco, Verizon offer insight on creating a virtual experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer…

ICX Association names award winners in interactive customer experience

by David Drain

The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize…

RFIS 2021 Sponsor Preview: Immediate

Immediate helps businesses recruit, retain, and engage employees in a rapidly changing job market by providing on-demand pay solutions. Life doesn't wait two…

Arthur Treacher's adds Off the Hook Cajun creations

July 19, 2021

Longtime QSR-turned seafood ghost kitchen, Arthur Treacher's, will expand its menu to include items from Louisiana quick-casual concept, Off the Hook, which…

A&W franchises opening in Charlotte, Las Vegas, St Louis

July 19, 2021

A&W Restaurants will soon open franchised restaurants in two of America's fastest growing regions — Charlotte, North Carolina and Las Vegas, Nevada. It…

Sparkfly, Wisely partner on data-driven restaurant loyalty

July 19, 2021

Offer management company, Sparkfly, and restaurant customer intelligence platform, Wisely, have partnered to offer what the companies said are game-changing…

Social media buzz: Taco Bell running short of basics

July 19, 2021

Reddit, several social media sources and Taco Bell's website all indicate that the chain might be experiencing some supply chain issues that's stifling the…

Dream Dinners relaunching franchising with wider home delivery

July 19, 2021

Meal kit company, Dream Dinners, has added a fifth Colorado franchise in Castle Rock, located between Denver and Colorado Springs. The opening — among at least…

The Relationship Between Dark Kitchens and QSR Kiosks

Dark Kitchens are increasingly becoming a trend. Also known as "ghost kitchens", "invisible kitchens" or "virtual kitchens", Dark Kitchens are simple…

Magic Johnson, Ecolab teaming up for #TakeBackYourSocialLife

July 16, 2021

Ecolab, a provider of water, food safety and infection prevention solutions, is teaming up with Magic Johnson to launch the #TakeBackYourSocialLife campaign as…

How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

Free Krispy Kreme doughnut dozens honor chain's 'soon-to-be' cage-free 84th birthday

July 16, 2021

Doughnut chain, Krispy Kreme won praise this week from animal protection non-profit, Lever Foundation, for committing to use only cage-free eggs and egg…

Teriyaki Madness' CEO on how food that 'makes you feel like a million' fuels brand growth

by S.A. Whitehead — Food Editor, Net World Media Group

"No gut bombs." That's part of the brand promise for Teriyaki Madness, along with a pledge to serve customers food that "makes you feel like a million bucks.…

RFIS 2021 Sponsor Preview: Vert Digital

Vert Digital is the best independent full-stack digital shop on the east coast. Our team of 35+ serves Fortune 1000 calibre consumer-brands like First Watch…

Dunkin' hiring initiative puts employees in front of the camera

July 15, 2021

With Dunkin' franchisees across the country looking to hire up to 20,000 new employees, Dunkin' is teaming up with Maria Menounos, one of its most famous…

3 ways to minimize the impact of pricing volatility

by Paul Radley — Marketing Manager, Qu POS

Restaurant supply chain prices might as well be on springs with their endless cycles of ups and downs., with mostly ups. Whatever the causes for all this price…

How to Improve the Customer Experience in the Restaurant

The excellence in serving a restaurant is crucial to the success of the business. In an increasingly connected and autonomous world, we can observe that the…

RFIS 2021 Sponsor Preview: Steritech

Safe food is paramount in any food establishment. However, there is also a need to ensure your locations are delivering a consistent customer experience to…

Core launches Summer of Hope campaign to help foodservice employees

July 14, 2021

Core, a national non-profit, is launching a month-long Summer of Hope campaign to raise $50,000 to help food and beverage employees who have children.

Arby's, Chick-fil-A top QSRs in local brand visibility

July 13, 2021

Local search marketing company, Chatmeter, released its latest report on the top 10 restaurant brands by online reputation and local brand visibility. The…