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News & Media

Personalization in the marketplace: A deep dive for QSRs

by Peter Klayman — Strategy, BR

Peter Klayman, the QSR and Restaurant Practice leader at Bottle Rocket, provides his take on the personalization tactics, or lack of those, that top national…

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KFC eyeing South Carolina location

August 3, 2021

Kentucky Fried Chicken is hoping to open a Myrtle Beach, South Carolina location.

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Dunkin' ups frozen drink rewards for limited time

August 3, 2021

Those Dunkin' frozen beverage lovers are getting a sweeter deal this week when it comes to loyalty rewards.

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DoorDash expands ghost kitchen footprint

August 2, 2021

DoorDash has opened its second DoorDash Kitchens location in San Jose, California.

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Self-order kiosk complements QSR’s ‘store of the future’

Since installation, more than a third of Red Rooster's customer orders are placed at self-order kiosks, which have improved customer convenience and store…

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RFIS 2021 Sponsor Preview: Workstream

Workstream is a hiring tool that helps restaurants source, screen, and onboard candidates faster through texting and automation. With Workstream, brands like…

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Saladworks announces Flavor Your World original recipe contest winner

August 2, 2021

Amy Sarli-Prelle Saladworks, a create-your-own salad franchise which is part of the WOWorks family of brands, has announced the winner of its "Flavor…

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DQ Grill & Chill launches in Natchitoches

August 2, 2021

American Dairy Queen Corp. has launched a DQ Grill & Chill location in Natchitoches, Louisiana.

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Gymnastics most popular Olympic sport for food delivery

August 2, 2021

Seventy-eight percent of American consumers will order food for delivery at least once while watching the Olympics this summer, according to a survey by…

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RFIS 2021 Sponsor Preview: Ovation

Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a digital Table Touch™ that has…

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Everbowl tosses partnership opportunity to Drew Brees

July 30, 2021

Southern California-based Everbowl, a craft superfood chain, has formed an investment, brand ambassador and franchise owner partnership with future NFL Hall of…

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Applying Marketing Principles to the Restaurant Labor Shortage

Recruitment tactics that worked a year ago aren’t enough today. Could digital marketing be the key? In this webinar, executives from Chipotle, Boloco, and…

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Healthy earnings for Burger King's parent company

July 30, 2021

Restaurant Brands International beat analysts' expectations with its second-quarter earnings and revenue.

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McDonald's partners with hip-hop artist Saweetie on menu collab

July 30, 2021

McDonald's is partnering with hip-hop artist Saweetie on a celebrity menu collaboration.

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The curbside revolution: Evolving your channels to drive sales

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Curbside, a trend that once saw a boom in the early 2000s, is back in a big way and now is a prerequisite for any brand looking to grow, cultivate customer…

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SOCi acquires marketing platform Brandify

July 30, 2021

SOCi, which offers a marketing platform for multi-location markets, has acquired Brandify, a provider of location-based digital marketing solutions.

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The Evolution of Ghost Kitchens

We've all seen the increase in chatter around ghost kitchens and their impact. But do you know what the future of ghost kitchens may hold and whether you…

Presented by SynergySuite

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Quiznos Sub (Grupo QZCR) + SynergySuite Case Study

Grupo QZCR, a franchise group with Costa Rican Quiznos Sub locations, implemented SynergySuite as its back-of-house platform, leading to a 4% reduction in…

Presented by SynergySuite

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Synergy Restaurant Consultants launches training platform

July 29, 2021

Restaurant consultancy Synergy Restaurant Consultants has launched Synergy SYNC, an integrated cloud-based restaurant training and management platform that…

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Costa Vida + SynergySuite Case Study

Costa Vida, a fresh Mexican concept, implemented SynergySuite as its back-of-house platform, leading to $400/week/location reduction in labor costs and 2…

Presented by SynergySuite

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