News & Media
HMSHost taps former Jamba, Starbucks exec as COO
March 2, 2020
HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…
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Wendy's wakes up breakfast QSR category with today's launch
March 2, 2020
Wendy's is now officially an early-morning QSR player again, as the brand kicked off the start of its well-publicized breakfast this morning, also adding it…
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The Current State of the Digital Experience
We recently conducted an Omni-Channel and Menu Management survey of enterprise restaurant operators with Fast Casual and QSR concepts. This infographic…
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download nowBojangles' strengthens auto racing tie with giveaway
February 28, 2020
Bojangles' is taking its Speedway Motorsports relationship up a gear by giving customers a chance at a VIP day at the Folds of Honor QuikTrip500 on March 15, a…
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McDonald's giving away McMuffins during Wendy's breakfast launch
McDonald's will give away free Egg McMuffins Monday when Wendy's launches its much ballyhooed breakfast menu.
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Pincho CEO: Simplified operations + empowered teams = growth
by S.A. Whitehead — Food Editor, Net World Media Group
A hundred stores in five years is an ambitious growth plan for any brand, but Pincho co-founder and CEO Otto Othman thinks the popularity of the brand in Miami…
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Fiserv launches Clover Station Pro to boost restaurant efficiency
February 28, 2020
Fiserv Inc. has rolled out Clover Station Pro, a POS device designed to speed checkout and boost engagement, particularly in the restaurant industry. The…
read nowNational Restaurant Association report projects 4% industry-wide sales growth this year
February 27, 2020
The National Restaurant Association projected 4% restaurant industry sales growth this year across service categories to a total national of a record $89…
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13 of most-crazed 'Cravers' inducted into White Castle Hall of Fame
February 27, 2020
White Castle has inducted 13 people into its Cravers Hall of Fame, chosen from more than 250 people who entered for the offbeat honor, a news release said.
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Sonic goes in the car + off-script in new ad campaign
February 27, 2020
Sonic Drive-In today launched a new ad campaign that focuses on the real-life, in-the-car happenings of four U.S. families en route to Sonic, capturing their…
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Long John Silver's lengthens its reach with omnichannel gift card initiative
February 27, 2020
Long John Silver's has made a move to extend the reach of the seafood QSR brand through a digital payment and gift card partnership. The brand has partnered…
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Grubhub now delivering subscription service
February 27, 2020
Grubhub is jumping on the subscription model bandwagon with its launch of Grubhub+, a membership program offering members unlimited free delivery for $9.99.
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Has your QSR's social media strategy got a hole in it?
by S.A. Whitehead — Food Editor, Net World Media Group
A digital marketing expert speaking at the Mid-America Restaurant Expo this week said many restaurant brands have voids in their social media marketing…
read nowMystery shopper company launches franchise brand standards + compliance division
February 26, 2020
Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…
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Wendy's Q4 total revenues up 7.4%
February 26, 2020
Better sales at Wendy's company-operated stores is credited mostly with the brand's increase in revenue last year, though higher labor and commodity costs and…
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RFIS 2020 Sponsor Preview: Decision Logic
by Cherryh Cansler — Editor, FastCasual.com
When experienced restaurant operators joined forces with expert technologists to form a comprehensive back-office platform, Decision Logic came to the industry.
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A&W offers Beyond Burger nationally at some stores
February 25, 2020
A&W is now selling plant-based Beyond Burgers in participating restaurants coast-to-coast. After testing Beyond Burgers last year — as QSRweb first…
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Krispy Kreme dream-makers put doughnuts at the doorstep
February 25, 2020
Krispy Kreme said it will roll out national delivery this coming Saturday, officially Leap Day, as part of its tribute to those relatively rare Leap Day…
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Franchisors enjoy more protection under final joint-employee ruling
by Cherryh Cansler — Editor, FastCasual.com
February 25, 2020
Suing parent companies whose franchisees are involved in labor law violations just got harder. The National Labor Relations Board Tuesday reversed the Obama…
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Del Taco's does fish six ways with start of Lent
February 25, 2020
The start of the annual Christian celebration of Lent tomorrow has Del Taco bringing back its oxymoron-ish jumbo shrimp LTOs. In fact, the brand is using the…
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