Taco Bell amps up mobile app personalization efforts

January 13, 2020

Taco Bell has partnered with omnichannel personalization company, Certona, to personalize menu recommendations and offers for registered users of its mobile…

Taco Cabana closing 19 Texas units

January 13, 2020

Taco Cabana is closing 19 units in Texas, according to a press release from Fiesta Restaurant Group, the chain's parent company, which also owns Pollo Tropical.

Yum Brands names Godiva, InterContinental Hotels CEOs to board

January 13, 2020

Yum Brands, Inc. today appointed Godiva Chocolatier CEO Annie Young-Scrivnerand InterContinental Hotels Group CEO Keith Barr to its board as non-executive…

Restaurant gift card sales strong despite shorter holiday season

January 13, 2020

Although restaurants felt the affect of the shortened 2019 holiday sales season in gift card sales, those sales are still on an upswing, according to data from…

Jack in the Box promotes 3 women to top positions

January 13, 2020

Jack in the Box has named three women as top leaders in the brand, beginning with the promotion of its former VP for Marketing Communications, Adrienne…

Popeyes famous chicken sandwich delivered free through Sunday

January 13, 2020

Popeyes is doing the DoorDash partnership "happy dance" this week by offering customers who order at least $20 of the chicken chain's goods through DoorDash, a…

RFIS 2020 Sponsor Preview: Heifer International

by Cherryh Cansler — Editor, FastCasual.com

A staggering 821 million people go to bed hungry every night, a stat that Heifer International wants to change.

Capital One's Winninger addresses the bank cafe experience

Reimagining the in-branch customer experience has become an increasingly important challenge amid the rise of mobile banking an alternative payment options.

Presented by FastCasual.com

Zume calls upcoming layoffs a shift in strategy

January 10, 2020

Monday is D-Day for 360 staffers at the 500-employee Zume Pizza, and some of the details of the mass layoff are becoming clearer. The pizza-making robot…

McDonald's, Indiana's Ivy Tech partner on employee college credit initiative

January 10, 2020

McDonald's restaurants has partnered with Indiana Ivy Tech Community College to make post-secondary education more affordable and offer training for the future…

Are more mainstream QSR plant-based offerings sucking sales from vegan restaurants?

January 10, 2020

The increasing presence of plant-based options across the QSR sector appears to be draining some business away from all-vegan and all-vegetarian brands…

How to choose the right payment processor for your business

Payment processors can make running your business easier. But it’s up to you to make the right investment and select the one that will best suit your needs and…

Grubhub addresses phone order snafu

January 9, 2020

Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…

RFIS 2020 Sponsor Preview: Guardian EdgePro

by Cherryh Cansler — Editor, FastCasual.com

Brands frustrated with their commercial security operations may want to look into EdgePro, an online security management tool that provides oversight for large…

Best Walk-Through marketing resources of 2019

We’ve gathered our most popular resources from 2019 to help you with your 2020 marketing strategy.

White Castle loves 'to love you baby' this Feb 14

January 9, 2020

In Columbus, Ohio, the folks at White Castle can smell the chocolate in the air, so they're prepping to get going on one of the QSR's high holy days, the 29th…

Roy Rogers steps into breakfast with brisket LTO

January 9, 2020

Roy Rogers is taking a tip-toe into breakfast with one of its two new year LTOs, dubbed one of the brand's most "differentiating" in the last year by leaders…

Stoner's Pizza's Atlanta debut part of Southeastern US push

January 9, 2020

QSR pizza brand, Stoner's Pizza Joint, has opened its first Atlanta location and newest franchisee-owned store at 120 Piedmont Ave. NE, under Chunara Food…

Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

McDonald's restructures leadership team to focus on digitizing operations

January 8, 2020

McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…