IBM, food distributor partnership boosts delivery efficiency, safety

October 6, 2017

A new tech provider-food distributor partnership uses IoT to improve not only deliveries, but also overall restaurant operational efficiency. The results could…

HR people say predictive analytics work, they just don't have them

October 5, 2017

The predictive analytics firm OutMatch recently surveyed HR professionals about the value of using predictive analytics in hiring employees and then helping…

Jared Fogle's wife's suit against Subway dismissed: Wrong state

October 5, 2017

The suit that the former wife of Subway's ex-pitchman, Jared Fogle, filed against the parent company Doctor's Associates and two other related entities will…

Krystal proves hurricane response plans help

by S.A. Whitehead — Food Editor, Net World Media Group

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane…

Go green AND go home: Postmates expands emissions-free deliveries

October 4, 2017

Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network  PostMates, which has expanded…

Restaurant cooks and baristas tops in US wage growth in September

October 4, 2017

The latest annual year-over-year wage growth report is out for September, showing continued snail's pace growth in wages overall, but also indicating that…

Captain D's promotes veteran employee to director of ops

October 3, 2017

Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…

TA Restaurant Group opens 9th Arby's, dives deeper into nonproprietary brands

October 3, 2017

The TA Restaurant Group is building on its base of Arby's outlets at its TravelCenters, opening its ninth location of the chain. The 40-seat restaurant off…

Dunkin' Donuts franchise sues food truck maker for $2.2M

October 3, 2017

A San Diego, California, Dunkin' Donuts franchise is suing a Rochester, New York-based food truck manufacturer, M Design Vehicles, claiming the manufacturer…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

EEOC sues Whataburger over 'directive to hire only white applicants'

September 28, 2017

The U.S. Equal Employment Opportunity Commission charged in a lawsuit it filed last week that Whataburger Restaurants LLC violated federal law when it…

Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…

QSR loyalty index shows you don't have to be big to be beautiful

September 28, 2017

Location intelligence business Foursquare recently did a deep data dive on customer loyalty, using fast food foot traffic patterns from millions of Americans…

Kuwait gets 'the meats' — and the sweets — with Arby's, Nestle Tollhouse Café by Chip

September 27, 2017

Meat-centric Arby's and sweet-centric Nestle Toll House Café by Chip have both opened locations in Kuwait this month, according to separate press releases. 

Restaurant safety check? New AI platform watches, reports violators

September 27, 2017

One of China's largest state-owned enterprises is paying seven figures to data intelligence platform KanKan to provide facial- and object-recognition tech that…

350 boozy Taco Bells by year-end? Not quite

by S.A. Whitehead — Food Editor, Net World Media Group

Despite numerous business and general news media stories indicating otherwise, Taco Bell is not "literally" opening 350 of its so-called "cantinas" by the end…

New Jon Smith Subs owner to expand chain worldwide

September 26, 2017

Central Florida is getting a taste of the previously South Florida-centric brand, Jon Smith Subs, at its newest location in Oviedo. The store opened this week…

Krystal's blows out the candles on 85 years

September 26, 2017

From its start on a Chattanooga street corner in 1932 to its status today as a primary QSR brand, Krystal Restaurants has cause to celebrate as it hosts its…

Pictures, punchlines, promos are tops in QSR ads with consumers

September 26, 2017

Humor, great visuals and money-saving promotions are tops with consumers when it comes to QSR advertising, according to a recent public opinion poll…