How one restaurant concept leverages Yelp reviews for sales growth

by Nate Riggs — CEO / Owner, NR Media Group

Every star on a Yelp review leads to a 5 to 9-percent increase in revenue and First Watch uses the site as part of its business model.

Carvel plans 20 new units this year

July 14, 2014

Carvel will mark National Ice Cream Day July 20 with a promotion that pays homage to its 80th anniversary – guests can order a junior cup or cone on that day…

Ethnic cuisine expected to play a larger role in next five years

July 14, 2014

New research from IBISWorld takes a look at some of the trends emerging in the foodservice industry, and suggests where operators must adapt. According to the…

Krispy Kreme’s new CEO hints at broadening brand beyond doughnuts

July 14, 2014

Tony Thompson, Krispy Kreme’s newly-appointed CEO and former Papa John’s president, may be looking to grow the 77-year-old brand’s portfolio beyond its…

McDonald’s launches Mario Bros.-themed Happy Meals

July 14, 2014

McDonald’s restaurants in Los Angeles celebrated the brand’s partnership with Nintendo of America and Mario Bros.-themed Happy Meal program last week. Kids…

Tim Hortons rolls out Greek Yogurt parfaits, smoothies

July 14, 2014

Tim Hortons locations in Canada are now selling Greek Yogurt Parfaits, including mixed berries and almond granola, as well as fruit smoothies made with Greek…

Consumers showing less concern about sodium intake

July 14, 2014

New research from The NPD Group finds that U.S. consumers are less concerned about their sodium intake than they were a few years ago. This data comes as the…

Quaker Steak & Lube Eases Scheduling Challenges with New Software

Growing restaurant companies are increasingly looking to technology to handle back-office functions that once consumed a large share of managers’ and…

Mobile CRM is a game changer that puts every restaurant on an even playing field

by Jitendra Gupta — Mobile CRM Director, Punchh

Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.

Taco Bell jumps on protein bandwagon with Power Cantina launch

by Alicia Kelso — Editor, QSRWeb.com

The new menu, and the marketing strategy behind its launch, is geared toward the 18 to 34 age group.

Extreme Pita launches two new beverages

July 11, 2014

Extreme Pita announced the launch of two new beverages in restaurants at participating locations in Canada and the U.S. The beverages will be offered in one…

Carl’s Jr., Hardee’s spotlight healthier menus via new websites

July 11, 2014

Sister chains Carl’s Jr. and Hardee’s are known for products such as the Western X-Tra Bacon Cheeseburger, the Big Chicken Fillet Sandwich and Philly…

Arby’s initiatives lead to 7.6% reduction in energy use

July 11, 2014

Arby's Restaurant Group announced it has achieved energy reduction savings as part of a company-wide initiative, as part of its corporate social responsibility…

Wendy’s goes after Millennials with ‘90s nostalgia, Spotify partnership

July 11, 2014

Wendy’s #PretzelLoveSongs campaign officially released a new video from R&B group Boyz II Men this week, promoting the return of the brand’s pretzel bacon…

Manny’s Mediterranean Café launches text ordering option

July 11, 2014

Manny's Mediterranean Cafe in North Charleston, S.C. has  launched a text ordering option. Customers can text their food order for pick up or delivery by…

SK Planet Slydes into the US with new mobile shopping app

July 11, 2014

SK Planet Inc., the U.S.-based mobile-commerce subsidiary affiliated with wireless giant SK Telecom, this week announced its beta launch of its touchless…

Taco John's reports 12% sales increase after menu board test

July 10, 2014

Taco John's is in the process of updating all of its restaurants with new menu boards, both in-store and at the drive-thru. According to a company news…

McDonald’s largest franchisee named a ‘best place to work’

July 10, 2014

Arcos Dorados, McDonald’s largest franchisee with more than 2,000 restaurants in Latin America and the Caribbean, has been ranked No. 4 on the “best places to…

Chicago Mayor pushes for $13 minimum wage

July 10, 2014

Earlier this week, a task force appointed by Chicago Mayor Rahm Emanuel released a recommendation that the city’s minimum wage be raised to $13 an hour by the…

JetBlue veteran named as Popeyes new VP of corporate communications

July 10, 2014

Popeyes Louisiana Kitchen has named Todd Burke as vice president of Corporate Communications. Burke will lead internal and external strategic communications…