Report analyzing fast food industry now available

September 9, 2013

Packaged Facts has released its latest analysis of the fast food restaurant industry, focusing on the quick-service, fast casual, and snack and beverage…

E-learning platform, Schoox, delivers 500,000 video lectures to restaurant employees

September 9, 2013

Red Book Connect's Schoox, a social e-learning platform for the service industry, announced today that it has delivered more than 500,000 video lectures to…

Free webinar on employee training available for download

September 9, 2013

Training teams is an essential part of any restaurant's operations, but how that training is accomplished is changing in positive ways that help learners be…

Revention releases new 'Table & Guest Management' module

September 6, 2013

Revention has released a new point-of-sale module, Table and Guest Management, which provides tools to manage table turns, server assignments and food…

SUBWAY takes on Fashion Week

September 6, 2013

Designers will create ensembles using only restaurant materials Wednesday as part of Project SUBWAY, during Nolcha Fashion Week at Chelsea Piers' Pier 5…

Cold Stone Creamery expands into South Africa

September 6, 2013

Cold Stone Creamery continues to expand its footprint, with South Africa becoming the 26th country the brand has entered. Kahala, Cold Stone's Creamery's…

Ecolab's launches 'Super Contact Cleaner '

September 6, 2013

Ecolab has created a super contact cleaner for the limited-service industry that clings to vertical and inverted surfaces for faster and easier removal of…

Jury orders Jack in the Box to pay Missouri man $20.5M

September 6, 2013

A St. Louis man who was permanently disabled in a fight in the parking lot of a St. Louis Jack in the Box restaurant is set to receive $20.5 million from the…

Self-service doesn't mean 'no service'

by Noah Glass — CEO, Olo

In a classic 1995 episode of "Seinfeld," Jerry's kooky neighbor Kramer gets a new phone number, the digits of which are very similar to a movie information…

NRA launches online employee-notification tool

September 5, 2013

The National Restaurant Association has launched a new tool to help restaurateurs notify employees about new government-run health insurance marketplaces.

5 questions to ask before choosing a mobile partner

by Jitendra Gupta — Mobile CRM Director, Punchh

By Jitendra Gupta

Jim Knight on how to find, hire and keep the right people

Training and business culture veteran Jim Knight was the opening keynote speaker at this year's Retail Customer Experience Executive Summit, held August 13-1…

Long John Silver's adds Ciabatta sandwich option

September 5, 2013

Long John Silver's has launched the Ciabatta Jack Sandwich; an artisan sandwich served on warmed Ciabatta bread with either batter-dipped fish or chicken.

Krispy Kreme rewarding customers who talk like a pirate

September 5, 2013

International Talk Like a Pirate Day is Sept. 19 and once again Krispy Kreme will offer a free doughnut to those who participate.

White Castle introduces My Size kids' meal

September 5, 2013

White Castle is celebrating National Grandparents Day Sept. 8, by offering a free throwback paper cap for all grandparents and grandchildren visiting a…

McDonald's UK customer satisfaction scores up 7 percent

September 5, 2013

A new report from the National Customer Satisfaction Index UK shows that, for the first time, customer satisfaction with limited-service restaurants equals…

Dunkin' adds Angus Steak Big N' Toasted to breakfast line

September 5, 2013

Dunkin' Donuts has launched the new Angus Steak Big N' Toasted breakfast sandwich, featuring two eggs, Angus steak and a slice of American cheese, between two…

Baskin-Robbins seeking California franchisees

September 5, 2013

Baskin-Robbins is currently seeking qualified candidates who are interested in owning and operating their own shop to purchase existing Baskin-Robbins…

Sonic hosts crewmember competition as part of service training

September 5, 2013

After nine months of competition, 12 Sonic Drive-In crews are advancing to the final round of the 20th annual Dr Pepper Sonic Games. The last challenge will be…

Smithfield introduces cook-in-bag pulled pork product

September 5, 2013

Smithfield Foodservice has introduced a new Cook-in-Bag Smoked Pork Butt for restaurant operators who want to serve a pulled pork product without adding extra…