Hello! I'm Mandy Wolf Detwiler, your editor at QSRweb!

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mandy Wolf Detwiler takes the reigns as editor of QSRweb. With nearly 20 years covering the restaurant industry, she brings a level of expertise and…

Andy's Frozen Custard opens 100th store

August 30, 2021

Now in its 35th year of operation, Andy's Frozen Custard has achieved another milestone in opening its 100th store located in Kansas City, Missouri, according…

Chicago sues Grubhub, DoorDash for ‘deceptive, unfair’ business practices

August 27, 2021

The city of Chicago has filed landmark lawsuits against third-party delivery services for "deceptive and unfair" business practices, as outlined in a city…

Teriyaki Madness exec dropping marketing hints

August 27, 2021

The restaurant industry has been thrust into a new omnichannel reality that's upended not only the dining experience, but the tactics marketers use to drive…

Restaurant leaders share insight on top challenges, how to succeed

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel talk at Networld Media Group's Restaurant Franchising and Innovation Summit focused on restaurant leadership development and experts shared insight on…

Wendy's pledges more than $275K to worldwide organizations

August 27, 2021

The Wendy's Company is pledging nearly $280,000 in charitable donations to a variety of organizations worldwide that align with Wendy's core categories of…

Foodservice labor crisis not a temporary challenge

August 27, 2021

The ongoing labor shortage in the restaurant and foodservice industries is likely not temporary and the big issue for employees is attaining a work-life…

Del Taco reimagines the taco

August 27, 2021

Del Taco is debuting stuffed quesadilla tacos. The item combines tacos and quesadillas. A grilled chicken stuffed quesadilla taco is $1.99, a crispy chicken…

Sunday intros mobile payments in US restaurants market

August 27, 2021

Sunday, a mobile payments solution provider for restaurants, has introduced its service in the U.S. market. More than 110 restaurants have integrated the…

How employee hiring, retention has changed in the past year

by Shahpour Nejad — PRESIDENT/CEO, PIZZA GUYS

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Cooks, servers, bartenders hardest positions to fill

August 26, 2021

The top three jobs restaurants are striving to fill are servers, cooks/line cooks and bartenders, with cooks topping the list, accorind to a 7shifts report.

Krispy Kreme offers 2 free doughnuts to vaccinated customers

August 26, 2021

Krispy Kreme is upping its vaccine promotion by offering two free doughnuts to every U.S. customers that has received at least one COVID-19 vaccine shot…

Dunkin' pairs with Harpoon Brewery for fall beer offerings

August 26, 2021

For the fourth year in a row, Harpoon Brewery is teaming up with Dunkin' to create a line of beers that will hit stores this September. All are made with…

Pizza Pizza adds plant-based chicken to menu

August 26, 2021

Canadian pizza company Pizza Pizza is partnering with Greenleaf Foods SPC to add plant-based chicken to menus at more than 400 locations across the country.

DQ Grill & Chill opening in Pittsburg, Kansas

August 26, 2021

American Dairy Queen Corporation is getting ready to open a DQ Grill & Chill location in Pittsburg, Kansas, on August 30.

Taco Bell sparks debate with menu item

August 26, 2021

Is it a taco or a chicken sandwich? That's the debate behind Taco Bell's Crispy Chicken Sandwich Taco making its debut September 2.

RFIS 2021 is in the books!

August 25, 2021

We came, we gathered, we partied, we learned. And we'll be back for RFIS 2022 in Nashville.

Hey, fast casuals: It's time to get back out there!

by Cherryh Cansler — Editor, FastCasual.com

It's almost time for the fast casual industry's family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte.

Digital marketing plays big role as QSRs 're-get' customers

Creative brand marketing, especially digital advertisements, will be among the most important promotional tools QSRs can leverage as consumers return to their…

McDonald’s pulls milkshakes in UK due to supply chain issues

August 25, 2021

McDonald's has pulled milkshakes and some bottled drinks thanks in part to supply-chain issues at nearly 1,300 restaurant in the UK, according to a New York…