News & Media
Coming back from COVID-19: Tips, strategies and a silver lining
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…
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Grubhub, Restaurant Strong team on $2M grant support program
November 9, 2020
Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…
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Nathan's Famous launches wings-n-waffles ghost concept
November 9, 2020
New York-based Nathan's Famous Inc. is launching a virtual brand, Wings of New York, which will deliver wings, as well as Harlem-style chicken-and-waffles, the…
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McDonald's promises better burgers, community connectedness
November 9, 2020
Shortly after reporting better-than-predicted Q3 financial results, McDonald's Corporation announced that it was embarking on a growth strategy — Accelerating…
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Restaurant-transaction declines holding steady
November 9, 2020
Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…
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McDonald's reports prediction-beating Q3 results, brighter path forward
McDonald's started its Monday off right with analyst-beating results from its third quarter, led by healthy U.S. sales for the period that ended Sept. 30.
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Dunkin' salutes those who served
November 6, 2020
For the second year, Dunkin' will salute U.S. veterans on their designated day of honor, Nov. 11, with a free doughnut of any choice with no purchase necessary…
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Wendy's promotes SVP to US COO
November 6, 2020
Ajmani (photo provided) Wendy's has named Deepak Ajmani as its U.S. COO, the company disclosed in its Q3 earnings call this week. He had previously…
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Fears of 2nd coronavirus wave halt October restaurant sales
November 6, 2020
Despite October being the best month for restaurant same-store sales growth since February, the latest resurgence of COVID-19 is not portending well for the…
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Is mobile solving the wait-time problem for restaurant brands?
by Emil Davityan — CEO and co-founder, Bluedot
These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…
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Fast casual leaders talk gender inclusivity, how females can advance
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There are more women than ever working in the fast casual industry, but it's still quite far from being a 50-50 gender split. Three female leaders share…
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Is your brand WILD-worthy?
by Cherryh Cansler — Editor, FastCasual.com
FastCasual has teamed up with Messner Reeves to create a certification program - Women In the Lead - recognizing restaurant brands that strive to include women…
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Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'
Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.
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Auntie Anne's, McAlister's parent adds HR leader to board
November 5, 2020
Focus Brands, the parent company of Auntie Anne's, Carvel, Cinnabon, Jamba, Moe's Southwest Grill, McAlister's Deli and Schlotzsky's, has appointed Barbara L.
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How COVID-19 is pushing, pulling delivery driver income
by S.A. Whitehead — Food Editor, Net World Media Group
It seems counterintuitive that restaurant delivery driver income has fallen since April amidst a pandemic that makes their services more critical than ever…
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Wendy’s boosts Q3 sales and margins, raises dividend
November 4, 2020
The Wendy's Co. revenues for the third quarter ending Sept. 27, 2020, were $452.2 million, a 3.3% gain over the $437.9 million for last year's third quarter…
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REEF raises $1B to go beyond parking lot hubs
November 4, 2020
REEF, a ghost kitchen provider with over 4,500 parking lot and garage locations in the U.S, has secured two deals totalling $1 billion to help it expand…
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2020 Perfect Pitch winner: We make a 'damn good biscuit'
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Louisville, Kentucky-based Biscuit Belly took the top honor during the Fast Casual Executive Summit 'Perfect Pitch' competition, beating out three other…
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Sonic LTO 'shakes' up espresso-lovers
November 3, 2020
Sonic is hitting the nation's super-sized contingent of espresso and sweets lovers with a double-whammy this month with Espresso Shakes LTO. The super-charged…
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The lowdown on upcoming menu trends: McAlister's, Ike's, other restaurateurs weigh in
by S.A. Whitehead — Food Editor, Net World Media Group
On the menu trend flavor front, searing "heat" is turning to smoke, while coffee is sliding over to make room for tea, and customers are trading in exotic…
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