Wendy's, Taco Bell leaders stress brands' support for black community

June 9, 2020

Wendy's said it is engaging with a newly formed company advisory group of black leaders and other individuals at the chain to "identify and prioritize the…

From eating pods to touchless everything: Where COVID-19-era QSR design is headed

by S.A. Whitehead — Food Editor, Net World Media Group

From the introduction of novel ideas like eating "pods," to the use of things like German Burger King's tongue-in-cheek social distancing crown, the places we…

Dunkin’ franchisees hiring 25,000, adding college benefits

June 8, 2020

Dunkin' restaurants will hire up to 25,000 new employees nationally and add education benefits through a university partnership, a news release said. To…

Uber Eats to offer no fee delivery for black-owned restaurants

June 8, 2020

Uber Eats last week announced a plan to promote black-owned restaurants by dropping delivery fees in the U.S. and Canada for the rest of the year.

Former Focus Brands exec named Global Franchise Group CFO

June 8, 2020

Former Focus Brands accounting executive Sam Patterson has moved into the CFO's job at Global Franchise Group, the franchisor for Hot Dog on a Stick, Great…

6 Ways to Optimize Your Online Menu & Survive the COVID Crisis

These are turbulent and scary times for restaurant operators across the board. Online orders went from 10% to 100% of your business in just a matter of days.

Checkers & Rally's enter 'Mother Cruncher' in fast food chicken sandwich fray

June 8, 2020

Dubbed the "Mother Cruncher," Checkers & Rally's is clearly placing the emphasis on crispiness in its new chicken sandwich entry into the chicken sandwich…

5 Best Practices for Marketing Your Online Order Channel

Now more than ever, we're living in a digital world. Restaurants were quite rudely reminded of that two months ago when COVID first hit and they were forced to…

3 Ways to Rebuild Your Brand & Attract Customers Post-COVID

All at once restaurant owners were forced to shut down in-store operations, adapt to all-digital ordering, and now … the mandate to deliver flawless safety…

Top restaurant trends place premium on home, health, purpose, price

June 5, 2020

This year, the market researchers at Euromonitor expect per capita global consumer expenditure to decline by approximately 5% and the global economy to enter…

Nearly a year after chicken sandwich wars, a major QSR claim to fame comes out of the coop

by S.A. Whitehead — Food Editor, Net World Media Group

Burgers and fries have always been the instant word associations with QSRs, but now, almost one year after last August's storied chicken sandwich wars, that…

Displaced restaurant workers create web series amid pandemic

June 5, 2020

In hopes of changing how people view the foodservice industry, a group of Atlanta-based restaurant workers created a web series called, "Gratuity Not Included…

Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips

by S.A. Whitehead — Food Editor, Net World Media Group

On today's podcast, FastCasual Editor Cherryh Cansler gives her take on top traits of this year's Top 100 Movers & Shakers winners, while an Oracle restaurant…

Taco John's opens 3 travel stop stores

June 4, 2020

Cheyenne, Wyoming-based QSR, Taco John's International Inc. said it is opening three franchise locations of the chain inside Love's Travel Stops & Country…

Flexibility Act en route to president: Restaurant industry breathes sigh of relief

June 4, 2020

Better loan terms, loosened FTE rehire requirements and a longer coverage period are just some of the benefits of the PPP Flexibility Act passed by the Senate…

Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

KFC Canada ups its digital strategy with new AI, analytics backbone

June 3, 2020

KFC selected cloud-based AI and analytics provider, Manthan, to upgrade its digital game across more than 600 restaurants in Canada. A news release said that…

Wendy's bears brunt of social media slam around franchisee's Trump donations

June 3, 2020

A large donation to President Donald Trump's reelection PAC made by a franchisee of hundreds of U.S. Wendy's, Taco Bells and Pizza Huts has triggered a social…