Fast food sales up in December

January 15, 2020

The data analysts at NPD Group said today that fast food chains had four straight weeks of transaction increases for the retail period of Dec. 1 through Jan.

Third-party business is booming—but is yours?

Restaurants are becoming more and more dependent on third parties like Yelp, Google and GrubHub to drive business. But these providers sometimes prioritize…

Panda Express launches fans into Lunar New Year via AR

January 15, 2020

American Chinese QSR, Panda Express, is pulling out all the stops this year to help customers worldwide celebrate the Lunar New Year, this time through the use…

Arby's open Tarboro, North Carolina store

January 15, 2020

Arby's is opening Monday in Tarboro, North Carolina. Under the ownership of Mosaic Red Hat Group, which also has 41 other locations of the chain in Florida…

Roy Rogers charges into branded merch beat

January 14, 2020

Roy Rogers is galloping headlong into the branded merchandise game with its online RoyRogersGeneralStore.com, featuring everything from T-shirts to water…

Jollibee opens 2 stores in 1 week as part of US expansion

January 14, 2020

Filipino multinational chicken QSR, Jollibee, is opening two stores in a week's time as part of its U.S. expansion, including the grand opening of a Pinellas…

Church's intranet revamp transforms in-house connection, communication

January 14, 2020

Church's Chicken has transformed its office intranet to connect all the brand's player's under one corporate system. In fact, the results of the project were…

Domino's digs into GPUs' data-churning mega-muscle to transform customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Domino's has discovered a virtual goldmine in the data-handling computer power of a resource once confined to the picture-heavy needs of video gaming — the GPU.

Taco Bell amps up mobile app personalization efforts

January 13, 2020

Taco Bell has partnered with omnichannel personalization company, Certona, to personalize menu recommendations and offers for registered users of its mobile…

Taco Cabana closing 19 Texas units

January 13, 2020

Taco Cabana is closing 19 units in Texas, according to a press release from Fiesta Restaurant Group, the chain's parent company, which also owns Pollo Tropical.

Yum Brands names Godiva, InterContinental Hotels CEOs to board

January 13, 2020

Yum Brands, Inc. today appointed Godiva Chocolatier CEO Annie Young-Scrivnerand InterContinental Hotels Group CEO Keith Barr to its board as non-executive…

Restaurant gift card sales strong despite shorter holiday season

January 13, 2020

Although restaurants felt the affect of the shortened 2019 holiday sales season in gift card sales, those sales are still on an upswing, according to data from…

Jack in the Box promotes 3 women to top positions

January 13, 2020

Jack in the Box has named three women as top leaders in the brand, beginning with the promotion of its former VP for Marketing Communications, Adrienne…

Popeyes famous chicken sandwich delivered free through Sunday

January 13, 2020

Popeyes is doing the DoorDash partnership "happy dance" this week by offering customers who order at least $20 of the chicken chain's goods through DoorDash, a…

RFIS 2020 Sponsor Preview: Heifer International

by Cherryh Cansler — Editor, FastCasual.com

A staggering 821 million people go to bed hungry every night, a stat that Heifer International wants to change.

Capital One's Winninger addresses the bank cafe experience

Reimagining the in-branch customer experience has become an increasingly important challenge amid the rise of mobile banking an alternative payment options.

Presented by FastCasual.com

Zume calls upcoming layoffs a shift in strategy

January 10, 2020

Monday is D-Day for 360 staffers at the 500-employee Zume Pizza, and some of the details of the mass layoff are becoming clearer. The pizza-making robot…

McDonald's, Indiana's Ivy Tech partner on employee college credit initiative

January 10, 2020

McDonald's restaurants has partnered with Indiana Ivy Tech Community College to make post-secondary education more affordable and offer training for the future…

Are more mainstream QSR plant-based offerings sucking sales from vegan restaurants?

January 10, 2020

The increasing presence of plant-based options across the QSR sector appears to be draining some business away from all-vegan and all-vegetarian brands…

Grubhub addresses phone order snafu

January 9, 2020

Grubhub customers will be hearing a new prompt when placing a call to a restaurant using the ordering app, which will direct them to press the No. 1 to place…