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News & Media

Coca-Cola, Omnivore launch platform to 'minimize friction between restaurants, third-party technologies'

May 22, 2019

Over the past few years, digital restaurant technology has exploded. Online ordering, reservations, third-party delivery, loyalty programs and kiosks are…

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LSI Industries debuts digital signage solution with Samsung

May 22, 2019

LSI Industries Inc. recently debuted its digital signage solution, created through a partnership with Samsung. The product uses a system-on-chip technology…

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Study predicts summer's Top 10 most delivered food

May 22, 2019

When it comes to food delivery this summer, the top items illustrate a wide range of tastes as well as beverage choices.

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McDonald's faces sex harassment allegations for 20 US locations

May 22, 2019

The American Civil Liberties Union and two other labor and legal groups filed 25 lawsuits and regulatory charges against McDonald's Corp this week alleging…

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From cashless customers to voice-enabled everything, top QSR tech trends are changing 'business as usual'

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

Diners are gravitating toward the increased use of voice and kiosks, and the decreased use of cash, thanks to these three top trends that are changing the way…

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Restaurant franchisor Famous Brands selects Moving Tactics for menu boards

May 21, 2019

Famous Brands, a Johannesburg, South Africa-based QSR and casual dining restaurant franchisor, has selected Moving Tactics to supply digital menu boards.

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Yum China says reusable baskets to cut paper waste by 20%

May 21, 2019

Yum China Holdings is China's first restaurant company to attain the International Sustainability and Carbon Certification. It has launched a system that…

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Postmates to launch television ad campaign featuring Martha Stewart

May 20, 2019

Postmates, the on-demand delivery firm, has announced that its first national television ad campaign will feature celebrity home improvement expert Martha…

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PepsiCo launches digital foodservice lab to help operators

May 20, 2019

PepsiCo, Inc. has launched a digital suite, PepsiCo Foodservice Digital Lab, to connect foodservice operators with the companies, services, insights and…

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From Chick-fil-A to Mongolian stir-fry: Rethinking the remodel for limited-service franchises

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

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Why QSRs might want to save giveaways —  quite literally — for a rainy day

May 20, 2019

A recent Ohio State University study of reviews on 32 Florida restaurants found that rainy days resulted in many more bad reviews than dry days. According to a…

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Wow Bao tops FastCasual's list of Top 100 Movers & Shakers

Five Guys takes home the Fast Casual Excellence in Food Safety Award.

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How Yelp uses customer data to help restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As more guests use social media to share their dining experiences, companies such as Yelp — which began as a restaurant review site but has expanded into a…

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Delivery-only wings brand takes flight with a little lift from Uber Eats data

by S.A. Whitehead — Food Editor, Net World Media Group

"Have wings, will party." That could be the anthem of just about any sports enthusiast anywhere, and certainly in bustling New York City. Today, we talk with…

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Mastercard teams with Zivelo on AI-driven voice assistant/personalized menu; Sonic Drive-In to pilot

May 17, 2019

Mastercard has partnered with Zivelo LLC to enhance the drive-in and drive-through ordering experience for quick-service restaurants with a…

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AI-powered dietary tool aims to amp up restaurant margins, satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

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KFC, Pizza Hut, Carl's Jr workers striking in New Zealand

May 17, 2019

In New Zealand, hundreds of KFC, Carl's Jr. and Pizza Hut frontline workers are striking this weekend through 2 a.m. local time. The workers are employees of…

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Church's reopens Mississippi, South Carolina, Texas stores

May 17, 2019

Church's Chicken is reopening three stores this weekend in Mississippi, South Carolina and Texas, including one corporately owned property and two separate…

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National Restaurant Association seeking CEO as Sweeney announces departure

May 17, 2019

National Restaurant Association and National Restaurant Association Educational Foundation President and CEO Dawn Sweeney said she will leave the post when her…

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Jack in the Box chooses securitization over sale

May 16, 2019

Jack in the Box Inc. said today it won't sell but will enact a capital structure in the form of a securitization, concluding a previously announced initiative…

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