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News & Media

McDonald's says menu deals, promotions pushed Q2 results above predictions

July 26, 2019

If those golden arches seem to be glowing a little brighter as you pass by your neighborhood McDonald's, it could be the brand's second quarter financials…

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Baskin-Robbins carves a scoop out of plant-based QSR action

July 25, 2019

Baskin-Robbins has scooped out a place in the QSR world's move to accommodate plant-based preferring customers by today announcing two non-dairy flavors…

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Jack's opens in time for school year in Troy, Alabama

July 25, 2019

Alabama-based chain, Jack's, will open a new story in Troy, Alabama July 29 at 1250 U.S. Highway 231 bright and early at 5 a.m. The chain's Five Days of Jack's…

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Friendly's launches more functional, rewarding loyalty app

July 25, 2019

Friendly's launched what it said is an improved loyalty program this week called the BFF Club to give patrons timely promotion updates, as well as information…

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Del Taco becomes a 'senior' at 55

July 25, 2019

Del Taco's can officially join AARP and proclaim itself a "senior," having turned 55 this year and to mark the momentous birthday, the mostly West Coast brand…

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Toast acquires HR/payroll software provider

July 24, 2019

Toast Inc., a restaurant management platform, has acquired StratEx, a provider of HR and payroll software for restaurants, according to a press release.

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FetchRev debuts additional language support, signs multi-year licensing deal

July 24, 2019

Automated marketing platform, FetchRev, is expanding its global footprint beyond North America with new language support, privacy capabilities and…

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Popeyes announces plan to open more than 1,500 locations in China

July 24, 2019

Popeyes Louisiana Kitchen Inc. announced today a plan to open more than 1,500 restaurants in China over the next 10 years. The franchise  has more than 3,10…

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Moving on: Exit strategy mastery for QSR owners

by Carty Davis — Founding Partner, C Squared Advisors

Whether you're moving on to the next opportunity, taking a well-earned retirement or just finished with the restaurant business altogether, don't get out…

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Dunkin' Manhattan launches 1st QSR plant-based breakfast patty sandwich

July 24, 2019

Dunkin' is dippin' into plant-based offerings too by partnering with plant-based product maker, Beyond Meat, to give diners a Beyond Sausage Sandwich at the…

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Going global? Take these top 3 QSR expansion strategies along

by Bill Edwards — CEO, Edwards Global Services, Inc.

Global expansion of any QSR requires loads of pre-planning, but brands undertaking this kind of expansion should always keep these three strategies top of mind.

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White Castle signs on Plexure for loyalty, engagement

July 22, 2019

White Castle has signed on with New Zealand-based Plexure Group to provide mobile engagement and loyalty capabilities to the burger chain's nearly 400 U.S.

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McDonald's joins blockchain pilot to improve ad spend efficiency, supply chain transparency

July 22, 2019

McDonald's is among three brands studying how blockchain solutions can provide clarity around advertising spending and better transparency of supply chains.

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From food trucks to popping pearls, Wetzel's Pretzels CEO sees bright future

In the twists and turns of everyday QSR operations, few brands get more twisted, tasty and fun than West Coast-born and bred, Wetzel's Pretzels. On this week's…

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SOCi's Google My Business integration puts brands where the online search action is

July 19, 2019

SOCi took another step toward providing its clients chains better capabilities to localize messages system-wide. The chain social media management platform…

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Are QSR employees being trained to handle customer abuse? Our readers were split

July 19, 2019

Earlier this week — following a QSRweb story around the incidence, severity and effects abusive customers have on fast food employees — we asked readers…

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McDonald's OKs dividend, expands youth career initiative

July 19, 2019

The world's biggest QSR, McDonald's, said it will pay out a quarterly cash dividend relative to its Q2 financial results. The company board declared a…

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Raw seafood recall for Texas, Louisiana restaurants

July 19, 2019

The FDA advises all restaurant that have received Topway Enterprises Inc. or Kazy’s Gourmet ready-to-eat raw seafood products — particularly salmon and…

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Why the restaurant industry doesn't support minimum wage hike

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The U.S. House of Representatives approved the bill to nearly double the minimum wage over six years, but it probably won't advance in the Republican-led…

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Subway puts Cornell MBAs to work on waste reduction

July 18, 2019

Subway and students in Cornell University's M.B.A. program are working together to come up with new ways to cut the brand's waste. Cornell graduate M.B.A.

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