CKE names 3 more to top spots in 90-day leadership shakeup

July 10, 2017

Less than two weeks after CKE Restaurants announced a new COO and CMO, the organization has introduced new tech and human resources leaders. The Hardee's and…

Be my 'bBff': Marketing guru says best brands 'participate' in diners' lives

by S.A. Whitehead — Food Editor, Net World Media Group

Brands with the most loyal and committed customers know you only earn super-loyalty when you participate in customers' lives, says veteran marketing guru…

Caliburger founder to discuss how $3.1M investment will fuel robotics in the kitchen

The substantial investment is the combined effort of Acacia Research Corporation, Match Robotics VC, and a number of undisclosed strategic investors.

Diners dump buckets full of criticism on KFC's 'robotic' colonel

by S.A. Whitehead — Food Editor, Net World Media Group

Ok, just going to tell you right off, fair reader, that though I am a journalist and pledged to stay fervently objective, I've decided to go a bit subjective…

It's good to be Yum China: Q2 operating profit up 64%

July 6, 2017

Yum China continues to be embraced with open arms in China, reporting a 3 percent spike in Q2 same-store sales and mobile payments exceeding 40 percent of…

Investing in technology? Restaurants share hits and misses

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Companies need to do their research, and management has to be supportive for technology initiatives to succeed.

Kisses from Italy plans expansion

July 5, 2017

Kisses from Italy, a 24/7 restaurant that classifies itself as fast casual, said today it's not only completed its first franchised location, but is launching…

Japanese mega-retailer proves 'grocery-ification' of eating out goes beyond US

July 5, 2017

Call it the grocery-ification of the restaurant business, and it is happening and not just in the U.S.

Arby's franchisee weighs in on brand's 'tech tolerance'

COO Bo Davis discusses how he uses technology to keep employees engaged.

Free smartphones, campground delivery among pizza promos for Independence Day

by S.A. Whitehead — Food Editor, Net World Media Group

Independence Day weekend beckons, and some have clearly pulled out all the wheel chocks to pull in new and returning customers.

Introducing ... wait for it ... the 'Pizza-Kini'

June 29, 2017

The Independence Day weekend has the U.S. preoccupied with thoughts of cookouts, fireworks and now ... the Pizza-Kini.

The Halal Guys loyalty story to headline July 13 webinar

by S.A. Whitehead — Food Editor, Net World Media Group

The Halal Guys have had enormous success with their well-researched loyalty program, which the brand's leadership with share with our readers during a July 1…

Captain D's ready to move in 'bayou'

June 28, 2017

Captain D's has opened its newest corporate-owned location, this one on the fringes of the bayou along Government Street in Baton Rouge, Louisiana, according…

Hardee's, Carl's Jr. parent announces major leadership changes

June 28, 2017

Carl's Jr. and Hardee's parent company CKE Restaurants Holdings is making major changes at the top, including two strategic appointments and a promotion…

Restaurateur confusion grows as wage increase whirlwind blows through industry

by S.A. Whitehead — Food Editor, Net World Media Group

June 28, 2017

Like similar measures that have already taken effect in New York and the Pacific Northwest, the one taking place in Southern California is hitting a lot of…

Surprise! Readiness tips for times when bad news lands on your doorstep

by S.A. Whitehead — Food Editor, Net World Media Group

On any day of the week, any brand in the world can get sucked into the vortex of a negative news event. Read on for tips from a PR veteran and longtime…

Nobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival

June 27, 2017

Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…

Krystal names former Popeyes VP to chief people officer slot

June 27, 2017

Former Popeyes Vice President Catherine Jefferson has joined Krystal as chief people officer, bringing 20 years of human resources experience to the key role…

Marco's introduces tuition perk for employees

June 27, 2017

Marco's has added an employee perk that substantially boosts its attractiveness to potential employees, according to a news release.

Tim Hortons-RBI battle heats up

by S.A. Whitehead — Food Editor, Net World Media Group

The growing dispute — in both the media and the courts — between Tim Hortons U.S. franchisees and Restaurant Brands International is increasing in intensity…