Krystal gives Scrooge a square deal

December 14, 2017

Krystal is seeing to it that customers can put a smile on even the Scroogiest pal on National Bah Humbug Day, Dec. 21, by treating them to a 79-cent classic…

A&W: Good times are back; bring on the franchisees

December 14, 2017

A&W is in full-on franchising mode with a new strategy and website built to bring in franchisees for the chain. This year, A&W added 15 new…

ReviewPush integrating TripAdvisor reviews

December 13, 2017

ReviewPush, an Austin-based company that helps brands manage customer feedback, is integrating TripAdvisor reviews of more than 4.4 million restaurants into…

Yoshinoya outpaces industry, introduces habenero chicken bowl

December 13, 2017

Yoshinoya America is stepping up its game with a hot new Habanero Chicken offering that pairs grilled sliced chicken in a spicy habanero sauce with steamed…

Captain D's names COO, 3 others to leadership roles

December 13, 2017

Captain D's has promoted Tim Ward to COO and Andy Castle to company operations vice president. Additionally the company has promoted David Rentschler to…

Hu Hot, Freshii, Mooyah social media managers: 'It's a hard-knock life'

Social media management may be this century's true school of hard knocks, but those who oversee this task at three well-known brands say it's essential to…

Arby’s to put 50 in the land of the pharaohs

December 12, 2017

Arby's plans to start opening the first of 50 Egyptian locations next year, thanks to a development agreement with Vantage Egypt. A news release said Vantage…

Church's, Texas Chicken tap former Popeyes execs for development roles

December 12, 2017

Church's and Texas Chicken brands have made a big investment in their development leadership, hiring three one-time Popeyes executives to fill key roles, a…

Sbarro takes fast casual pizza plunge in Japan, adding 20 fast-food spots in Argentina

December 12, 2017

Sbarro, a U.S.-based fast food pizza brand, has made two significant international deals this year. One will bring 20 Sbarro restaurants to Argentina, and…

Bruster's brings on real estate VP

December 12, 2017

With commitments for 30 franchised locations, Bruster's Real Ice Cream has brought on a new vice president of real estate to guide site selection and related…

Getfried gets busy worldwide

December 12, 2017

Gourmet French fry and finger food concept, #getfried Fry Cafe, is growing domestically with development of four new locations in Texas cities and one…

30-day comment period ticks away on proposed tip-pooling rule change

December 12, 2017

The 30-day comment period is ticking away on a proposed FLSA rule change that would allow employers to pool their minimum wage employees' tips. The Department…

Acing inventory: 3 ways to determine your QSR's true value

by Niall Keane — CEO of SynergySuite, SynergySuite

Choosing the best approach to counting the value of your inventory is essential to determining your business's true value. These three options provide…

El Pollo Loco open in Norco

December 8, 2017

El Pollo Loco has opened in Norco, California, on River Road — the city's first for the brand, a news release said. The 2,660-square-foot restaurant seats 6…

Jack in the Box to McDonald’s, Taco Bell: 'It's on!'

December 8, 2017

Jack in the Box is throwing down the gauntlet, simultaneously revealing its 2018 value menu to fellow fast food giants, McDonald's and Taco Bell, along with a…

Meatless marches forward: Why QSRs should pay attention

by Darrel Suderman — President CEO, Food Technical Consulting

There have been some false starts, but meatless products finally seem to be coming into their own, with research and development happening on a number of…

GM brings restaurant commerce to the driver's seat

December 7, 2017

GM has figured out how to monetize drivers' commutes by installing an auto industry first in its cars — a commerce platform that allows anyone riding inside to…

Arby’s only QSR on Fortune's list of best workplaces for diversity

December 6, 2017

The only QSR to land on Fortune 's 2017 list of the top 100 workplaces for diversity — Arby's Restaurant Group — is also the highest-ranked brand solely…

Hopdoddy, restaurant designers discuss the ROI of redesign

by S.A. Whitehead — Food Editor, Net World Media Group

Great restaurant design can yield tremendous return on investment if you and your design team really understand how to tell your story, prioritize your spend…

New tool pages customers, tracks wait times and grows to fit chain size

December 6, 2017

Tracking how long customers are waiting for orders or deliveries just got a boost from paging, tracking and guest intelligence tool provider, Long Range…