McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

Vegas Taco Bell fufills vow to put matrimony on menu

June 26, 2017

Taco Bell appears to have been hit right in the heart by Cupid himself, as the chain says that its flagship Las Vegas Cantina will become wedding…

Pizza in Chile? Little Caesars says, 'Yes!'

June 26, 2017

Little Caesars is putting their pizza in Chile, where consumers are increasingly demanding "takeaway" brands that offer value per serving.

Punchh brings restaurant loyalty to Apple Wallet

June 23, 2017

Punchh, a cloud-based technology platform that builds engagement, loyalty and superior, customized experiences in the restaurant industry, has announced that…

Taco John's names new marketing VP

June 23, 2017

Taco John's has named Tom Meyer its new vice president of marketing, overseeing everything from brand strategy and pricing to advertising and social media, a…

Dunkin' targets travelers with touchdown at Vegas Hard Rock

June 23, 2017

For the truly hip traveling public, Hard Rock hotels and those airport-centric Hudson News shops are part of the everyday scenery. Now Dunkin' Donuts is…

Tim Hortons franchisee seeks $500M in class action against RBI

June 23, 2017

A Tim Hortons franchisee is suing the chain's parent company, Restaurant Brands International, for $500 million in damages, claiming that RBI used national…

Veteran marketing innovator named CMO at Rita's

June 22, 2017

Italian ice concept, Rita's Franchise Co., has named a new CMO for the 600-unit chain. Industry veteran, Phyllis Savar Levy, who has assumed the role and that…

Curry Up Now celebrates grand opening of Alameda, California location

June 21, 2017

Curry Up Now — a Bay area family of restaurants, food trucks and bars — opens its sixth brick-and-mortar location, this one in a former Tava Kitcen in Alameda…

Free Webinar: How to get your brand all wrapped up in that 'transparency thing'

by S.A. Whitehead — Food Editor, Net World Media Group

Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…

What franchisees wish they'd known 'then,' that they know now

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

Of twisted dogs and magical milkshakes: 2 brands 'LTO' up for summer

June 21, 2017

Sonic Drive-In has always been a little different; now its dogs are getting "twisted," too. A news release said that the chain is bringing back pretzel dogs as…

Church's 'fries' up to Toronto

June 21, 2017

Church's Chicken has taken its fried chicken and biscuits to the Great White North, with this week's opening of the brand's first Canadian location on Lawrence…

Fast food customer satisfaction remains unchanged, but high

June 20, 2017

There weren't too many surprises for fast food operators in the latest American Customer Satisfaction Index, a national poll on the quality of an entire range…

Cole named Focus Brands president and COO; Damico named Naf Naf CEO

June 20, 2017

Six-chain operator, Focus Brands, has created a new leadership position — president and COO for North America — and named its current global channels group…

How to avoid disputes in the franchisor-franchisee partnership

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…

Anthony's Coal Fired Pizza joins boycott wiping Anheuser-Busch products off NYC shelves

June 19, 2017

Anthony's Coal Fired Pizza has joined three dozen other New York brands in a boycott that is sweeping New York City store shelves clean of Anheuser-Busch…

Chick-fil-A delivers 'true' gluten-free sandwich

June 19, 2017

Chick-fil-A has added a gluten-free bun, now available for all of its sandwiches, in response to the estimated 18 million Americans who want bread free of the…

Transgender woman claims she was groped, bullied when employed at McDonald's franchise

Groping, merciless bullying and relegation to a storage closet restroom are among the claims that a transgender woman is making against a McDonald's in…