NRDC cries 'foul' on Burger King's antibiotic-raised chicken claims

December 30, 2016

The National Resources Defense Council (NRDC) is crying "foul" on the recent announcement from Burger King and Tim Hortons that the brands will stop purchasing…

The lucky 13: Twitter features to maximize restaurant marketing

by Seshu Madabushi — Founder & CEO, mKonnekt

Twitter has effectively been our micro-blogging friend for a decade, which has changed the face of marketing because this great promotional tool allows brands…

Dollar dogs at Hot Dog on a Stick this January

December 29, 2016

Hot Dog on a Stick is offering $1 turkey or veggie dogs every January Tuesday as part of a customer appreciation promotion that incorporates social media and…

'If in doubt, leave it out': The lessons in Cinnabon's Carrie Fisher tweet

by S.A. Whitehead — Food Editor, Net World Media Group

Cinnabon's poorly received social media post about Carrie Fisher, upon her death this week, has restaurant leaders talking about how best to prevent such…

5 findings inside diners' minds make great guides for 2017

by S.A. Whitehead — Food Editor, Net World Media Group

NPD Group recently outlined its top five predictions about the American diner's state of mind as it relates to the dinner plate. Taken collectively, these five…

Cinnabon unleashes wrath of internet over Fisher tweet

by S.A. Whitehead — Food Editor, Net World Media Group

Cinnabon is struggling today with a problem that haunts just about every restaurateur in the digital age after the company's social media managers posted what…

KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

Brands usher in 2017 with LTOs

December 28, 2016

All around the fast food universe, chains are preparing to be reborn as newer, better versions of themselves when the new year starts at midnight Saturday.

5 tips to boost customer loyalty in 2017

by Jon Siegel — CMO, ZBoxDVD

The new year is fast upon us, and with it comes new opportunities for restaurant brands to surprise and delight their customers with engaging and rewarding…

News items from around the restaurant scene this week

December 22, 2016

Lots of brands are making end-of-year moves that are making a difference in the lives of their customers and communities. Here are a handful of news morsels…

Yum declares 1st dividend after split from China business

December 22, 2016

In its first dividend declaration since separation from its China business, Yum Brands Board of Directors declared a quarterly dividend of 30 cents per share…

Are you accounting for those holiday gift cards correctly?

by Dustin Minton — National Restaurant Practice Co-Leader, BDO USA, LLP

For many restaurants, the holiday season bustles with promotions, parties and gift card sales. But amid the season's cheer, restaurants must account for these…

Grabbagreen opens first Colorado location

December 21, 2016

Tim Johnson of Green Cherry Hills, LLC made Grabbagreen's Colorado dream a reality, according to a press release. An Orange Theory Fitness franchisee and…

Global Q3 restaurant traffic holds it own

December 21, 2016

The restaurant industry worldwide was stable for Q3 2016 and, in fact, performed better than the previous quarter despite numerous events around the globe that…

Waffle House: Year No. 61 of working through Christmas

December 21, 2016

There was a time when little was open on mega-holidays like Christmas, but Waffle House was never a participant in that plan. In fact, this Christmas and New…

Hot, sweet, buttery bites o' meat return to Church's

December 21, 2016

Church's Chicken is bringing back honey-butter biscuit tenders as a LTO to kick off the new year, beginning on Monday, Jan. 2, according to a news release.

A 'post mortem': Looking back at 2016's hard-learned lessons

by S.A. Whitehead — Food Editor, Net World Media Group

Experts weigh in on the eight lessons they learned in 2016 about the fine art of running a restaurant.

KFC pops up puffy new store in Portland

December 21, 2016

KFC in Portland, Oregon, is taking the whole idea of the pop-up store to its most literal conclusion today when the chain "pops up" what is expected to be the…

You can’t win an EEOC lawsuit, but you can prevent it

Of the 89,385 charges the EEOC reviewed in 2015, Retaliation, Race, Disability, and Sex discrimination were the most prevalent, and 28,000 charges, or 3…

Just as money runs out for the holidays, BK meal deal runs in

December 21, 2016

Burger King is offering a little wallet relief for the holiday, by featuring a $3.99 Whopper Jr. Meal Deal, according to a news release. The LTO includes a…