Yum opens 1st Taco Bell in China

January 9, 2017

Yum China Holdings Inc. and Taco Bell Corp. have opened the first Taco Bell restaurant in China, according to a news release. The Shanghai restaurant is…

IoT, customer-facing robots and VR among topics to be discussed at 2017 ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual conference, which draws hundreds of customer experience leaders and innovators, is June 5-7 in Dallas and features a range of interesting sessions…

Sleep talkers beware: Alexa is listening for your restaurant reorders

Amazon Prime members can now voice-order meals through Amazon Restaurants on Alexa-enabled devices,

Del Taco promotes EVP to president

January 6, 2017

Del Taco Restaurants has promoted John D. Cappasola Jr. to the position of president and chief brand officer. Cappasola will spearhead the company’s brand…

Ice cream brands scoop out year's new flavors

January 5, 2017

Winter can't freeze the ice cream-centered QSRs out there from churning out new flavors and other enticements to lure even the frostiest amongst us off the…

On the menu: Deep-fried Twinkies

January 5, 2017

While many restaurants are catering to guests hoping to drop a few pounds in the new year, McCain Foods is betting that others won't forget about the…

El Pollo Loco campaign makes LA connection

January 5, 2017

L.A. ... for Gladys Knight and the Pips, it just proved "too much for the man." While Wang Chung could only manage to "live and die" there. But to fire-grilled…

Sonic Q1 results reflecting overall industry malaise

January 5, 2017

Sonic's first fiscal quarter results for the period ending Nov. 30, 2016, reflect the sluggishness being felt across the restaurant industry with sales down…

Taco Bell CMO sole restaurant industry player on NRF Top 25 list

January 5, 2017

Taco Bell Chief Marketing Officer Marisa Thalberg was the only restaurant industry leader named to the National Retail Federation's 2017 list of 25 people…

Why Dominos and Papa John's sales are up in a food service downturn

by Jennifer Wiebe — Marketing Manager, Speedline Solutions

Why are some pizza chains thriving in an overall economic downturn for the restaurant industry? The answers speak volumes about today's customers' demands.

Taco Bell responds to customers with New Year's resolutions

January 4, 2017

Taco Bell is kicking off 2017 with a series of "resolutions" to its customers and employees, reflecting the kind of brand responsiveness increasingly demanded…

Freshii's devilish promo rewards customers for ditching QSR gift cards

by S.A. Whitehead — Food Editor, Net World Media Group

The latest promotion from Freshii — which officially classifies itself as a "health casual" brand — is taking direct aim at its fast food competitors by…

FastCasual accepting nominations for Top 100 Movers & Shakers

January 4, 2017

FastCasual is taking nominations for its annual list of Top 100 Movers & Shakers, which honors the brands and executives leading the fast casual restaurant…

Dunkin' goes deep (south) with help from Drew Brees

January 4, 2017

Dunkin' Donuts has partnered with New Orleans Saints Quarterback Drew Brees and existing franchisee, Vik Patel, to develop up to 69 sites in New Orleans, Baton…

Little Caesar's LTO feeds family for a fiver

January 3, 2017

Little Caesars comes out of the gate swinging in 2017, with two offerings giving customers cash back along with a little something sweet to start 2017. The…

Culver's pays melty homage to the pride of Wisconsin

January 3, 2017

Already renowned for its frozen custard, Culver's is hanging its hat on dairy again to kick off the new year. According to a news release, the chain in…

Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

Study: QSR and Fast Casual only restaurant segments to see traffic growth in '17

January 3, 2017

If there's a bright spot in the restaurant industry outlook for the year ahead, at least one data analysis and research company believes it will be in the…

'McVatican' opens to less-than-pleased Cardinals

January 3, 2017

McDonald's may not be in the best graces with Italians these days with its plans for a restaurant near the cherished "Il Duomo" in Florence, and now the…

Pushing boundaries: Top 10 menu trends of 2017 revealed

by Cherryh Cansler — Editor, FastCasual.com

Combining cuisines from all over the world will be 2017's No. 1 trend. Other trends include spicier flavor profiles, more vegan and veggie options and DIY…