5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

Free webinar: 7 essential strategies for recession-proof restaurant systems

by S.A. Whitehead — Food Editor, Net World Media Group

Analysts are indicating a restaurant recession has already started. Whatever ultimately happens, it's clear those who invest in point-of-sale technology now…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

Culver's CEO, Phil Keiser, passes away

October 17, 2016

Culver's President and CEO Phil Keiser died last Friday of natural causes, according to a news release sent out by the company this afternoon. Co-founder Craig…

Report reveals record wave of restaurant chain failings

October 17, 2016

An industry "over-expansion" is the culprit behind a wave of bankruptcy declarations by restaurant chains. 

QSRs show mobile market the way to users' hearts is through their stomachs

In a mobile-driven world, brands and companies have found it vital to incorporate apps into their business strategies to reach their consumers and deliver a…

McDonald's racks up $130M in Q3 charges

October 14, 2016

McDonald’s will incur $130 million in pretax charges — or about 12 cents per share after taxes — for restructuring and non-cash impairment charges as a result…

Telus, Digi International partner for IoT food-safety solution

October 13, 2016

Telus and Digi International have partnered to introduce an Internet of Things food-safety technology that monitors the temperature of perishable goods.  

Potbelly Sandwich Shop opens second Knoxville location

October 13, 2016

Potbelly Sandwich Shop is opening its second Knoxville location, this one to be located at 522 South Gay Street.

Prepare to be deliciously abused at Gordon Ramsay's new QSR concept

October 13, 2016

  Not sure whether massive amounts of verbal abuse is on the menu, but you can be sure the kitchen staff at Gordon Ramsay's fourth Las Vegas restaurant…

Questioning why you got into this crazy business? Here's a place to find an answer

by S.A. Whitehead — Food Editor, Net World Media Group

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit…

Toast POS releases consumer report on technology, restaurant experience

October 12, 2016

A good number of consumers believe technology improves the restaurant experience, according to a study, conducted by Toast Restaurant POS, with 79 percent…

Epson announces exclusive customer loyalty solution release

October 12, 2016

Epson America, Inc has announced the release of Spendgo's latest POS platform.

Fast Casual Summit: Why being different is better for your brand

by S.A. Whitehead — Food Editor, Net World Media Group

A restaurant's differences are its keys to greater value and desirability, says branding guru Sally Hogshead, CEO and founder of Fascinate.

How do millennials love thee? Let 'em count the ways

by Seshu Madabushi — Founder & CEO, mKonnekt

Millennials are a prime focal group for targeted marketing, a relatively untapped approach that marketers are slowly lining up to use for this age demographic.

Kono going 'loco' for mall sites come Black Friday

October 7, 2016

Portable pizza and dessert QSR, Kono, plans to scoop up all kinds of fans on Black Friday with the opening of five new mall-based stores in California…

Study: Technology as important as food for QSRs

October 7, 2016

The quick-service restaurant industry is primed to go all in for all types of technology, with particular emphasis on digital signage and front-of-house POS…

Menu labeling: Follow this checklist to protect your brand

by Betsy Craig — pres, menutrinfo.com

As restaurant operators continue to prepare for the May 5, 2017, menu labeling deadline, many questions and challenges remain. Follow these key pointers to…

Krystal proud to be 'square' at 84

October 6, 2016

The South's oldest quick-service chain is getting up there in years, but even as it approaches 84 years, Krystal is not slowing down. Instead, it's celebrating…

Longtime BK franchise group moves into Raleigh

October 6, 2016

A Raleigh, North Carolina-based Burger King franchisee, Carrols Restaurant Group, has acquired the city’s three Burger King locations.