White Castle dials up slider’s status via YouTube video series

October 21, 2016

White Castle is clearly going all in for the QSR trend toward higher-end menu items by partnering with a food and travel network and the FoodBeast site on a…

Analytics ROI vs. the high cost of ignorance

It's best if restaurateurs approach analytics by first asking themselves what their highest value questions are and then consider the many ways those questions…

Del Taco enjoys strong Q3 sales growth

October 20, 2016

Del Taco Restaurants is celebrating its twelfth consecutive quarter of positive same store sales boasting a jump of 6.7 percent.

Church's Chicken raises money to end childhood hunger

October 20, 2016

Church's Chicken partnered with No Kid Hungry, raising $300,167 this year to end childhood hunger.

Beverage business keeps Dunkin' Brands growing full-steam ahead

by S.A. Whitehead — Food Editor, Net World Media Group

The apparent evolution of the Dunkin' Donuts chain into a coffee-and-other-beverage-centric QSR is keeping the overall Dunkin’ Brands Group growing full-steam…

How supply chain technology helped 2 brands save money, drive profits

With the proper software, restaurant management can provide predictive and actionable insights into entire food supply chains, enabling greater visibility…

5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

Free webinar: 7 essential strategies for recession-proof restaurant systems

by S.A. Whitehead — Food Editor, Net World Media Group

Analysts are indicating a restaurant recession has already started. Whatever ultimately happens, it's clear those who invest in point-of-sale technology now…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

Culver's CEO, Phil Keiser, passes away

October 17, 2016

Culver's President and CEO Phil Keiser died last Friday of natural causes, according to a news release sent out by the company this afternoon. Co-founder Craig…

Report reveals record wave of restaurant chain failings

October 17, 2016

An industry "over-expansion" is the culprit behind a wave of bankruptcy declarations by restaurant chains. 

QSRs show mobile market the way to users' hearts is through their stomachs

In a mobile-driven world, brands and companies have found it vital to incorporate apps into their business strategies to reach their consumers and deliver a…

McDonald's racks up $130M in Q3 charges

October 14, 2016

McDonald’s will incur $130 million in pretax charges — or about 12 cents per share after taxes — for restructuring and non-cash impairment charges as a result…

Telus, Digi International partner for IoT food-safety solution

October 13, 2016

Telus and Digi International have partnered to introduce an Internet of Things food-safety technology that monitors the temperature of perishable goods.  

Potbelly Sandwich Shop opens second Knoxville location

October 13, 2016

Potbelly Sandwich Shop is opening its second Knoxville location, this one to be located at 522 South Gay Street.

Prepare to be deliciously abused at Gordon Ramsay's new QSR concept

October 13, 2016

  Not sure whether massive amounts of verbal abuse is on the menu, but you can be sure the kitchen staff at Gordon Ramsay's fourth Las Vegas restaurant…

Questioning why you got into this crazy business? Here's a place to find an answer

by S.A. Whitehead — Food Editor, Net World Media Group

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit…

Toast POS releases consumer report on technology, restaurant experience

October 12, 2016

A good number of consumers believe technology improves the restaurant experience, according to a study, conducted by Toast Restaurant POS, with 79 percent…

Epson announces exclusive customer loyalty solution release

October 12, 2016

Epson America, Inc has announced the release of Spendgo's latest POS platform.

Fast Casual Summit: Why being different is better for your brand

by S.A. Whitehead — Food Editor, Net World Media Group

A restaurant's differences are its keys to greater value and desirability, says branding guru Sally Hogshead, CEO and founder of Fascinate.