News
Smartphone search latest tool for new customer acquisition
July 6, 2010
A new survey by Compete has found that nearly one in three smartphone owners has called or stopped into a local business after finding it using a local search…
read nowStudy: Customers will pay more for better service
July 6, 2010
A majority (61 percent) of Americans report that quality customer service is more important to them in today’s economic environment, and will spend an average…
read nowIllinois Burger King franchisee debuts Daktronics digital signage management solution
July 6, 2010
A Burger King franchisee in St. Charles, Ill., has become the first Burger King location to utilize Daktronics Inc.'s Visiconn Internet-based digital signage…
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Cold Stone hopes to boost sales with eGift social media app
July 6, 2010
Cold Stone Creamery has launched a social media application that allows customers to send a Cold Stone Creamery gift to their friends and family via Facebook…
read nowGE Capital finances Sacramento Taco Bell franchise improvements
July 6, 2010
GE Capital, Franchise Finance has announced it is providing $9 million in financing for D. G. Smith Enterprises Inc., a Taco Bell franchisee based in…
read nowTeamsters, Dunkin' Donuts distributor make progress in negotiations
July 5, 2010
Boston-based Teamsters Local 25 and Dunkin' Donuts' franchisee-owned distribution cooperative Northeast DCP made progress late last week on new contract…
read nowIllinois Subway stores struggle to regain trust after salmonella outbreak
July 5, 2010
The nearly 50 Subway stores in central and northern Illinois that were part of an outbreak of a rare strain of salmonella are struggling to win customers back…
read nowDunkin' Donuts mixes up Coolatta offerings
July 5, 2010
First, Dunkin' Donuts asked customers to create their own donut. Now, the chain is asking for customer input on its Coolatta beverage line.
read nowResearchers turn Tim Hortons cups into biofuel
July 5, 2010
Researchers at Canada's University of Manitoba have developed a new source for ethanol: Tim Hortons discarded coffee cups, according to CBC News. The…
read nowReport finds U.S. McNuggets contain more calories, chemicals than in UK
July 5, 2010
The difference in ingredients in McDonald’s McNuggets by market is creating a media stir as well as an investigation in at least one country. In the United…
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Jack in the Box intros Mini Funnel Cakes
July 1, 2010
Jack in the Box restaurants is bringing summer fun to its menu with the introduction of the Mini Funnel Cake, which is sprinkled with powdered sugar.
read nowBurgerville hopes to inspire fans with YouTube channel
July 1, 2010
Burgerville has launched its own YouTube channel, Burgerville TV. Jeff Harvey, Burgerville president and CEO, is the host of the show, which uses the…
read nowBaskin-Robbins kicks off summer, 65th birthday with LTO flavor
July 1, 2010
Baskin-Robbins is offering customers a chance to celebrate summertime fun this month — and its 65th birthday — during National Ice Cream Month. The celebration…
read nowArbys to giveaway Junior Deluxe sandwiches July 5
July 1, 2010
To celebrate the red, white and blue, Arby's is offering its new Junior Deluxe sandwich free, with any drink purchase, on July 5.
read nowGroupon and McClatchy Interactive form national partnership
July 1, 2010
Groupon has announced that it has signed a national agreement with The McClatchy Company to distribute exclusive content to McClatchy’s websites located in 2…
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Arby's launches social media campaign to promo value LTO
June 30, 2010
Arby's is using its first social media campaign to promote a new limited-time-offer sandwich designed for its value meal. The Junior Deluxe debuts this…
read nowStockholders approve CKE Restaurants takeover by Apollo
June 30, 2010
It's official. Stockholders of CKE Restaurants Inc., parent company of the Carl's Jr. and Hardee's brands, approved the proposal of merger on Wednesday by…
read nowWendy's/Arby's Group plans to re-enter Japan with co-branded stores
June 30, 2010
Wendy's/Arby's International Inc., a subsidiary of Wendy's/Arby's Group Inc., plans to re-enter the Japanese market and is looking for operators. WAI is…
read nowCold Stone promos Gold Cone flavors with Facebook contest
June 30, 2010
Cold Stone Creamery has launched its first Facebook contest, offering the grand prize winner a chance to create an original ice cream flavor that will be in…
read nowRestaurant industry outlook softened in May
June 30, 2010
The outlook for the restaurant industry softened in May, as the National Restaurant Association's comprehensive index of restaurant activity fell below 100 for…
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