News

Ice cream shop using iPad kiosks

March 21, 2012

Twistee Treat, a QSR chain with 35 locations in Missouri and Florida, has deployed Revel Systems' point-of-sale iPad kiosk system throughout its Florida locations.

"I suspected there would be a learning curve with the iPad station, but users just walked right up to the iPad and started ordering as if they had done it before," Corey Balzer, president of Twistee Treat USA, said in a company press release. "The system is very intuitive, and I see it going really far."

The Florida stores will now carry a customer-facing kiosk machine powered by Revels' iPad POS system that allows customers to order their ice cream using a customer-facing iPad kiosk as well as pay at the kiosk using a credit card or gift card. In the event of a cash sale, the kiosk will hold the sale via the POS system, and the customer can then pay a Twistee Treat employee. Kiosk Mode will also send an email receipt to the customer before they collect their order.

Total integration is also possible with Revel's iPad POS system, as Kiosk Mode and digital menu boards are fully integrated into Revel's already existing POS system and back-end reporting, said Revel Systems CEO Lisa Falzone.

"With this technology, merchants can update the customer facing kiosk machines and the digital menu boards via their POS menu," she said. "Merchants can then accurately track sales and inventory data."

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