News

Tech, information partnership create tool to target supply chain safety

June 22, 2016

FoodLogiQ, a software solutions company that measures food safety, has joined with the product information network, 1World Sync, to create a tool that allows food service managers to trace products that they use daily across the supply chain to ensure food safety, according to a company press release. This issue is one of the most vexing for food service industry players to control since chains use numerous suppliers, who in turn obtain their products from numerous sources, said FoodLogiQ CEO Dean Wiltse. The result has been that many in food service have been challenged to confirm the sources of the ingredients they use at times, which can present an issue with food safety. 

FoodLogiQ will use 1WorldSync’s tools to provide valid, quality data while still enabling customers to stay connected with their trading partners to ensure the most up-to-date and accurate product information is always flowing through the supply chain, Wiltse said.

"Food industry trends are changing fast—sometimes faster than what you and your supply chain can keep up with," Wiltse said. "From the customer demand for transparency to the U.S. Food and Drug Administration's mandate for better processes, traceability is no longer just a 'nice-to-have' asset. Without this sort of insight, keeping up with the evolving industry will be highly problematic, if not impossible."

At 1WorldSync, Global Omni-channel Lead Nick Manzo said the fresh food industry has always struggled to figure out ways to engage in real data synchronization with retailers and food service. He said these products resulting from the partnership with FoodLogiQ, take aim squarely at vanquishing that problem.

"1WorldSync's product information and fresh industry solutions, coupled with FoodLogiQ's track/traceability and supply chain management capabilities, allows the fresh industry an opportunity to be fully engaged in global product information sharing."

The results of a food safety issue on overall chain success and ongoing customer satisfaction are repeatedly made clear. Just today, a national customer satisfaction indexpoll showed that one of the nation's previously up-and-coming fast-food chains, Chipotle, dropped substantially in brand satisfaction this past year as the result of several food safety issues.