Commentary: Loyalty marketing drives sales and brand affinity

Starbucks and industry stats show what works for QSRs.

Restaurants adapt to 'new normal' with efficiency, innovation

by Alicia Kelso — Editor, QSRWeb.com

Mergers and acquisitions market won't be as active in 2012.

Breakfast, coffee, marketing initiatives push Dunkin' Brands profits up

by Alicia Kelso — Editor, QSRWeb.com

Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, reported its fourth quarter and full year 2011 financial results, including a…

Yum! Brands to continue bullish growth after posting 30% profit

by Alicia Kelso — Editor, QSRWeb.com

Louisville, Ky.-based Yum! Brands has found its sweet spot in China, posting 19 percent same-store sales growth in that country in 2011. The company reported…

Five keys to creating great customer experience

by Alicia Kelso — Editor, QSRWeb.com

NAPICS speaker discusses how great service can make up for mediocre food.

Tips on how to use Facebook as a business promotion tool

by Alicia Kelso — Editor, QSRWeb.com

Owner of ice cream shop discusses how to boost rankings and customer interaction.

NRA: Consumers want local sourcing and healthy menu choices

by Alicia Kelso — Editor, QSRWeb.com

The association's 2012 Restaurant Industry Forecast predicts modest sales and employment growth.

Wendy's accelerates store reimaging, undergoes employee 'reboot'

by Alicia Kelso — Editor, QSRWeb.com

Company sees lift in dine-in sales at remodeled restaurants.

McDonald's reports 11 percent profit, plans 1,300 new stores

by Alicia Kelso — Editor, QSRWeb.com

Chicken McBites, blueberry banana nut oatmeal and Cherry Berry Chiller iced beverage ready for menu debut.

How Subway created the top brand buzz

by Alicia Kelso — Editor, QSRWeb.com

Differentiation is the key to generating — and maintaining — positive consumer perception.

McDonald's named a top global brand for 'consumer responsiveness'

by Alicia Kelso — Editor, QSRWeb.com

Interbrand's methodology factors in financial performance, role of the brand and brand strength.

Under new leadership, Rita's Italian Ice ready for overseas debut

by Alicia Kelso — Editor, QSRWeb.com

New CEO offers insight on changes to store layouts and marketing plans.

Sonic to focus on breakfast, ad exposure

by Alicia Kelso — Editor, QSRWeb.com

Company's Q1 Fiscal 2012 results include slight increase in same-store sales.

Dunkin' Donuts, Baskin-Robbins outline ambitious expansion plans

by Alicia Kelso — Editor, QSRWeb.com

New franchise agreement calls for approximately 50 Baskin-Robbins restaurants to be opened in Vietnam over the next several years.

Gluten free goes mainstream

Gluten-free menu claims have grown 114 percent over the last three years, proving that consumers beyond those diagnosed with celiac disease are eating…

How Wendy's dethroned The King

by Alicia Kelso — Editor, QSRWeb.com

Burger King's identity crisis in 2008 and the commensurate sales slide left the chain vulnerable for a revolution.

Commentary: 10 restaurant marketing tips for 2012

Creating engaging, informative communications for your guests and keeping them involved with your brand online and off, is what we call the "new enhanced…

QSRweb.com's Top 10 stories of 2011

by Alicia Kelso — Editor, QSRWeb.com

Product upgrades, restaurant overhauls on the menu this year.

Carl's Jr. expands turkey burger line, CKE's Q3 sales up

by Alicia Kelso — Editor, QSRWeb.com

Another New Zealand franchisee on board for Carl's Jr. expansion.

Webinar: Digital drive-thru menu boards maximize messaging

by Alicia Kelso — Editor, QSRWeb.com

As more QSRs explore digital technology, there are key considerations to keep in mind.