Arby's turnaround plan bolstered by new COO hire

December 2, 2010

Arby's Restaurant Group Inc., a subsidiary of Wendy's/Arby's Group Inc., has tapped a new chief operating officer to help with its aggressive turnaround plans.

Auntie Anne's heads to Japan

December 2, 2010

There's a new twist to Tokyo's Ikebukuro train station. Auntie Anne's Pretzels recently opened at the location, under the operation of master franchisor AA…

Holiday business crime prevention tips

Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to…

Popeyes pours on the beverage strategy

December 1, 2010

Popeyes Louisiana Kitchen customers can now quench their thirst with Coca-Cola and Dr. Pepper Snapple products. Popeyes has announced a multi-year agreement…

Krispy Kreme continues to rebound

December 1, 2010

Krispy Kreme Doughnuts Inc.’s revenues increased 7.9 percent for the third quarter 2011, ended October 31.

Krispy Kreme rings in the holidays, tests delivery

November 30, 2010

Time to hang the wreaths and build the snowmen. Or, eat them.

Testing, testing McDonald’s, Wendy’s trying out new items

by Alicia Kelso — Editor, QSRWeb.com

November 30, 2010

Perhaps inspired by health-conscious trends, McDonald’s is testing out a fresh garden wrap in the Brevard County, Fla. Market.

Many still reluctant to invest in social media

by Alicia Kelso — Editor, QSRWeb.com

November 30, 2010

The simpler times of yesteryear included marketing plans that covered radio, television and public relations channels. Then came digital messaging. Now, chains…

BK UK jumps on digital menu boards

November 29, 2010

More than 700 Burger King restaurants throughout the United Kingdom now feature sharper, more modern digital menu boards. The boards replace traditional…

Seattle’s Best lightens up

November 29, 2010

Seattle’s Best Coffee, which supplies java for quick-service giants Subway and Burger King, is introducing a lighter roast.

Restaurant comps, traffic push RPI to highest level in three years

November 29, 2010

Fueled by improving same-store sales and customer traffic levels, the National Restaurant Association’s Restaurant Performance Index (RPI) rose to its highest…

Is a digital menu board tsunami heading for QSRs?

A traditional menu board veteran says the digital menu board tidal wave is ready to hit QSR shores.

Quiznos teams up with OfficeMax for the holidays

November 28, 2010

Still shopping for the best, post-Black Friday holiday discounts? Quiznos and OfficeMax have partnered up to offer deals through Dec. 4.

Panda Express rolls out major growth plan

November 28, 2010

Just last year, foodservice industry consultant Technomic called the Asian quick-service segment “under-realized.” Most Asian food business comes from…

Subway growth targets Saudi Arabia

November 28, 2010

Subway is spreading throughout Saudi Arabia, footlong by footlong. Shamel Food Company, master franchisee of the chain in the country, has opened nine new…

Gift cards to boost industry sales

by Valerie Killifer — Editor, FastCasual.com

Despite modest gains, the National Restaurant Association’s chief economist is predicting the continued tightening of consumer spending.

The evolution of the value menu

by Alicia Kelso — Editor, QSRWeb.com

Permanent discount offerings are tricky to balance at already low-price point QSRs.

Claiming the benefits of the Small Business Jobs Act of 2010

by Richard Yelton — Principal, Windham Brannon, P.C.

As many restaurant franchisees are currently contemplating the need to make capital improvements to their restaurants, the recently enacted Small Business Jobs…

Dirty dishware, restrooms and odor are Top 3 customer turnoffs

November 22, 2010

A recent Cintas Corporation survey conducted by Harris Interactive revealed that dirty dishes, unpleasant odor and dirty restrooms are the top reasons…

Jack in the Box’s 4Q affected by store closings

November 22, 2010

Jack in the Box Inc. reported results for its 4th quarter ended Oct. 3, with net earnings of $4 million, or 7 cents per diluted share.