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Business Strategy and Profitability News & Media

Why Dominos and Papa John's sales are up in a food service downturn

by Jennifer Wiebe — Marketing Manager, Speedline Solutions

Why are some pizza chains thriving in an overall economic downturn for the restaurant industry? The answers speak volumes about today's customers' demands.

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Taco Bell responds to customers with New Year's resolutions

January 4, 2017

Taco Bell is kicking off 2017 with a series of "resolutions" to its customers and employees, reflecting the kind of brand responsiveness increasingly demanded…

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Dunkin' goes deep (south) with help from Drew Brees

January 4, 2017

Dunkin' Donuts has partnered with New Orleans Saints Quarterback Drew Brees and existing franchisee, Vik Patel, to develop up to 69 sites in New Orleans, Baton…

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Little Caesar's LTO feeds family for a fiver

January 3, 2017

Little Caesars comes out of the gate swinging in 2017, with two offerings giving customers cash back along with a little something sweet to start 2017. The…

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Culver's pays melty homage to the pride of Wisconsin

January 3, 2017

Already renowned for its frozen custard, Culver's is hanging its hat on dairy again to kick off the new year. According to a news release, the chain in…

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Study: QSR and Fast Casual only restaurant segments to see traffic growth in '17

January 3, 2017

If there's a bright spot in the restaurant industry outlook for the year ahead, at least one data analysis and research company believes it will be in the…

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'McVatican' opens to less-than-pleased Cardinals

January 3, 2017

McDonald's may not be in the best graces with Italians these days with its plans for a restaurant near the cherished "Il Duomo" in Florence, and now the…

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Pushing boundaries: Top 10 menu trends of 2017 revealed

by Cherryh Cansler — Editor, FastCasual.com

Combining cuisines from all over the world will be 2017's No. 1 trend. Other trends include spicier flavor profiles, more vegan and veggie options and DIY…

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NRDC cries 'foul' on Burger King's antibiotic-raised chicken claims

December 30, 2016

The National Resources Defense Council (NRDC) is crying "foul" on the recent announcement from Burger King and Tim Hortons that the brands will stop purchasing…

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The lucky 13: Twitter features to maximize restaurant marketing

by Seshu Madabushi — Founder & CEO, mKonnekt

Twitter has effectively been our micro-blogging friend for a decade, which has changed the face of marketing because this great promotional tool allows brands…

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Dollar dogs at Hot Dog on a Stick this January

December 29, 2016

Hot Dog on a Stick is offering $1 turkey or veggie dogs every January Tuesday as part of a customer appreciation promotion that incorporates social media and…

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'If in doubt, leave it out': The lessons in Cinnabon's Carrie Fisher tweet

by S.A. Whitehead — Food Editor, Net World Media Group

Cinnabon's poorly received social media post about Carrie Fisher, upon her death this week, has restaurant leaders talking about how best to prevent such…

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Cinnabon unleashes wrath of internet over Fisher tweet

by S.A. Whitehead — Food Editor, Net World Media Group

Cinnabon is struggling today with a problem that haunts just about every restaurateur in the digital age after the company's social media managers posted what…

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KFC China develops customer facial recognition technology to suggest menu items

December 28, 2016

KFC’s Chinese division is creating kiosks that will suggest menu items to customers based on their appearance, according to The Daily Dot. Specifically, the…

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Brands usher in 2017 with LTOs

December 28, 2016

All around the fast food universe, chains are preparing to be reborn as newer, better versions of themselves when the new year starts at midnight Saturday.

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5 tips to boost customer loyalty in 2017

by Jon Siegel — CMO, ZBoxDVD

The new year is fast upon us, and with it comes new opportunities for restaurant brands to surprise and delight their customers with engaging and rewarding…

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News items from around the restaurant scene this week

December 22, 2016

Lots of brands are making end-of-year moves that are making a difference in the lives of their customers and communities. Here are a handful of news morsels…

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Yum declares 1st dividend after split from China business

December 22, 2016

In its first dividend declaration since separation from its China business, Yum Brands Board of Directors declared a quarterly dividend of 30 cents per share…

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Grabbagreen opens first Colorado location

December 21, 2016

Tim Johnson of Green Cherry Hills, LLC made Grabbagreen's Colorado dream a reality, according to a press release. An Orange Theory Fitness franchisee and…

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Global Q3 restaurant traffic holds it own

December 21, 2016

The restaurant industry worldwide was stable for Q3 2016 and, in fact, performed better than the previous quarter despite numerous events around the globe that…

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