Groupon delivering Qdoba Mexican Eats to your front door

June 24, 2016

Groupon's delivery service, OrderUp, is partnering with Qdoba Mexican Eats.

Chick-fil-A prompts customers to get a moo on

June 23, 2016

Chick-fil-A may well earn itself some free media with a promotion it's staging on July 12 — particularly if that proves to be one of those slow summer news…

3 QSR brands announce changes to chicken menus

June 23, 2016

Carl's Jr.,  Hardees and Church's all have apparently had chicken on the mind lately, as all are introducing menu items based on the beloved bird of diners…

Infographic: What's Domino's doing so right in India?

June 23, 2016

When you enter a market as diverse, populated and even chaotic as India, it pays to do your research. At least that's what a relatively new player in that…

Americans have lots of new-found love for fast food, but still smitten with full-service

by S.A. Whitehead — Food Editor, Net World Media Group

Americans are feeling the love a little more these days for fast food, according to this year's customer satisfaction survey and index for the food service…

Still need to fill some summer employee spots? Look for candidates with camp counselor qualities

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

Need some pinch-hitters to flesh out the spring hires that didn't work, or didn't last? Think about candidates who've had experience as camp counselors, or…

Consolidated Concepts partners with GuestMetrics on food cost analysis tools

June 21, 2016

Consolidated Concepts, a supply chain player, and data analytics firm GuestMetrics are teaming up in a five-year partnership that will mesh…

Dean Foods scoops up Friendly's for $155M cash

June 21, 2016

Friendly's Ice Cream and Dean Foods Co. today finalized a $155 million cash deal that makes the retail ice cream and manufacturing business officially part of…

Harris Poll forewarns of potential upheaval due to upcoming OT regulation

by S.A. Whitehead — Food Editor, Net World Media Group

Americans have a hard time putting work away. In a new Harris Poll, most said it's at least partly because they have too much to do to in an eight-hour day.

International franchise expansion requires hefty work upfront

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Domestic franchisors, whether running one location or 100 in the U.S., face a challenging journey in the quest to go international.

Snapchat campaigns capture a lot of dough for Virginia pizza chain

by S.A. Whitehead — Food Editor, Net World Media Group

Ever thought of using that perpetual teenage social media favorite, Snapchat, in your social media marketing? Virginia-based Firenza certainly did, and the…

This week, Chattanooga officially 'knows Jack'

June 20, 2016

This Wednesday, June 22, Chattanooga, Tennessee welcomes a new Jack's All About the South to Cumming Highway at the pre-dawn hour of 5 a.m. when this chain…

Bojangles appoints new non-exec board chair

June 20, 2016

Bojangles', Inc. named William A. Kussell as its new non-executive board chairman, assuming the role from James ("Randy") Kibler, who continues on as a…

Watch out American fast food operators: Sushi is on a roll for Kula USA

by S.A. Whitehead — Food Editor, Net World Media Group

Revolving sushi bars are very big in Japan, and could soon be a growing player in the U.S. quick-service market if the success Kula Sushi USA is having is any…

How to get 'free' money out of your landlord

When it comes to opening a location in a shopping center, obtaining a lease with a prime location and reasonable lease terms can be difficult for many small…

Lobster is on a roll at McDonald's

June 17, 2016

That one-time quintessential luxury food, lobster, has clawed its way back onto McDonald's menu this summer at about 600 locations in the Northeast, including…

Why the problem of restaurant pathogens REALLY may have a "silver" lining

by S.A. Whitehead — Food Editor, Net World Media Group

A non-toxic type of cleaner that kills pathogens with a form of ionized silver is spreading in use after showing great results in several chains nationally.

Restaurant industry tentatively embraces emerging mobile technology

by Will Hernandez — Editor, NetWorld Media Group

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting…

Trading places: Eggos head to restaurants while food truck favorites head to homes

by S.A. Whitehead — Food Editor, Net World Media Group

As if the restaurant industry isn't competitive enough, now the makers of some of the nation's biggest home freezer favorites are moving in to get some of…

Commodity prices make this a great summer for LTOs and menu variety

by S.A. Whitehead — Food Editor, Net World Media Group

Favorable commodity prices gives restaurants a chance to exercise their menu creativity with new offerings and LTOs.