Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

Subway works with ezCater to build business with businesses

December 4, 2020

ezCater has worked with Subway to launch the QSR's new online catering platform, which a news release said allows guests — particularly businesses — to place…

Online catering marketplace debuts COVID-smart service

June 19, 2020

ezCater is launching a service, called Relish, that offers employers a safe approach to providing office-based workers with boxed lunches from local…

Improving Margins with Advanced Reporting

Data is a difference-maker if, of course, it’s used effectively.

Eating up profits: The high cost of restaurant POS downtime, and the surprising difference SD-Branch can make

One tenth of 1 percent. It might not seem like much, but it adds up. And when that one tenth of one percent is POS downtime, it adds up to a lot: A lot of…

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

EZ-Chow lands $1M investment

April 2, 2020

EZ-Chow, a digital customer engagement platform that provides online ordering solutions for restaurant and hospitality organizations looking to grow their…

Restaurateurs respond to Senate's passage of stimulus package

by Cherryh Cansler — Editor, FastCasual.com

Leaders of Firehouse Subs, Boloco and the National Restaurant Association weigh in on if the Coronavirus Aid, Relief, and Economic Security Act goes far enough…

Adapting to the new normal: Vendors offer free services to restaurant operators

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant operators are scurrying to completely revamp operations to meet the needs of a more or less "locked-in" customer through delivery, drive-thru and…

P F Chang's enters limited-service realm with first to-go store

February 3, 2020

P.F. Chang's can now count itself among limited-service brand's competitors by today opening its first P.F. Chang's To Go location at 11 a.m. local time in…

Baskin-Robbins is 'ready for some footb-a-a-a-all!'

January 7, 2020

Baskin-Robbins is pushing football fans to add a little ice cream cake to their game day beer and pizza, since now the brand can customize any cake with any of…

Clean Juice expands into catering using Chowly/ezCater services

December 11, 2019

Clean Juice, a USDA-certified organic juice bar franchise, will be offering catering at all its locations, thanks to a partnership between Chowly, a restaurant…

Pizza Hut, Subway offer put a pungent spin on seasonal scents

November 18, 2019

Seems a bit counter-intuitive as we enter the season of copious amounts of kisses and hugs, but at least two brands are making garlic the darlin' of the…

Largest 'castle' in White Castle kingdom opens in Arizona

From the rolling out of the trademark "blue carpet" to fans waiting on site for four days, the opening of the world's largest White Castle -- and first in…

Krystal puts some fire under 'Chik's' feet

September 24, 2019

On Monday, the Krystal Company is rolling out Nashville Hot Chik as both a stand-alone menu item and as part of Krystal's Pick 5 for $5.55 promotion. The LTO…

Chick-fil-A adds 1st permanent menu side since 2016 + frosted coffee LTO

August 12, 2019

With its powerful showing at the top of U.S. consumers fast food choices, Chick-fil-A today announced its first major new permanent menu side item addition in…

Taco Bell, Pizza Hut name new CEOs

July 26, 2019

Former adidas Group North America President Mark King will take the reins as Taco Bell CEO, and Yum sister brand, Pizza Hut, has promoted its U.S. President…

Jack's opens in time for school year in Troy, Alabama

July 25, 2019

Alabama-based chain, Jack's, will open a new story in Troy, Alabama July 29 at 1250 U.S. Highway 231 bright and early at 5 a.m. The chain's Five Days of Jack's…

Delivery: Why it's a big deal for small-town QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

Small-town and rural customers want delivery just as much as any major metro dweller, but third-party companies have been slower to launch in these seemingly…

Taco Cabana, Pollo Tropical Q1 results dragged down by lease-accounting changes

May 7, 2019

Fiesta Restaurant Group Inc., parent company of Taco Cabana and Pollo Tropica, blamed its Q1 declining revenues on changes in lease accounting.