Schlotzsky's president on brand rebirth at age 50

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb Editor Shelly Whitehead talks with Fast Casual Editor Cherryh Cansler about the innovators in the Top 20 Brands to Watch report, then Schlotzsky's…

Two Events. One Goal. Elevate the Customer Experience

We are excited to bring two leading customer experience events to one place! The Interactive Customer Experience (ICX) Summit is about looking at the…

From ice cream-serving robot arms to 'future stores,' Yum China pours on digital charm

November 14, 2018

Yum China is pushing hard to establish primacy in the Asian fast food market, most recently with a series of digitally-enabled initiatives at KFC stores in…

Study: QSR, pizza delivery drive US restaurant growth through 2023

October 15, 2018

QSR and take-out lead the way for U.S. food service sector growth in the immediate future, according to the latest study by ResearchAndMarkets.com. In fact…

McDonald's veteran US CRO retires

September 25, 2018

McDonald's announced that its longtime chief restaurant officer is retiring. Doug Goare has been with the Chicago-based chain for 40 years, according to…

QSR revenue source with many happy returns: Tapping into office-based networks

Reliable revenue is the name of the game in creating stability in the highly competitive QSR sector. Fortunately, one of the best sources of regular business…

The QSR Delivery Decision: 5 factors to know before you hit the road

The road can be paved with gold for QSRs who successfully implement food delivery. But the key word there is "successfully." Before you take your brand on a…

Chick-fil-A 'kits' around with Atlanta meal kit pilot

July 24, 2018

Atlanta is the test market for Chick-fil-A's entry into the competitive meal kit market, becoming the first big U.S. QSR to launch such a service. Mealtime…

Caterers can make $6 for every dollar invested in food waste

Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report that found that every $1 invested in…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

by S.A. Whitehead — Food Editor, Net World Media Group

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to…

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

Large-scale corporate catering comes to Caviar with Zesty acquisition

April 20, 2018

Caviar food ordering platform's parent company, Square Inc., has acquired certain assets of another company-centered catering platform called Zesty. The…

Villa Italian gives customers catering with a click

April 9, 2018

Morristown, New Jersey-based multibrand restaurant operator and franchisor, Villa Restaurant Group, has gotten into online ordering for catering at its Villa…

DoorDash partners with Restaurant Revolution to facilitate catering, delivery orders

March 19, 2018

Restaurant Revolution Technologies has integrated its Order One software into DoorDash, an online ordering platform.

White Castle's 27-year-old Valentine's Day dinner gets techy boost

February 7, 2018

Even true love can get a boost from technology as White Castle is discovering this Valentine's Day, the first year that the slider brand has employed online…

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts    Amidst all the talk of tech and the online world we occupy today, the QSR kitchen…

Wetzel's Pretzels achieves modest growth in a 'flat' market

February 1, 2018

Wetzel's Pretzels has released its 2017 financial results and outlook for 2018. Leadership said that the chain managed to grow same-store sales at a time when…

Fatburger opening in Scotland

January 19, 2018

Fatburger and  Buffalo's Express are opening three co-branded units across Scotland in the next five years, the first of which is planned for Dundee, according…

What does meal kit industry mean for QSRs?

by Darrel Suderman — President CEO, Food Technical Consulting

Do meal kits pose a threat —short- or long-term — to QSR popularity and profitability?