Is your restaurant technology ready for 2021?

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurateurs learned a lot about the potentially business-saving qualities of restaurant tech in 2020, as the pandemic forced brands to find ways to still…

Is Your Restaurant Technology Ready for 2021?

Join Netsurion’s Mark Cline, senior vice present, and guest panelists, for a casual conversation about what lessons from 2020 every restaurant brand must learn…

Laying it on thick: Sauce sales set to soar

by S.A. Whitehead — Food Editor, Net World Media Group

By 2027, the culinary sauce market in the U.S. is projected to be worth nearly another $12 billion or $55.3 billion annually. A lot of that money will be spent…

Pandemic triggering $95B revenue loss in European restaurant sector

December 2, 2020

After the COVID-19 lockdown in the first months of 2020, restaurants around the world began reopening in the second half of the year, but that's changed the…

NYC ghost kitchen lends hand to pandemic-stricken dine-in-heavy brands

December 1, 2020

Travel, food and entertainment site, Thrillist, is opening what it said is a first-of-its-kind "rotational " ghost kitchen with ghost kitchen operator, Zuul.

Smokey Bones' 'winged' brand takes flight

November 17, 2020

One of the two ghost kitchen concepts that casual dining barbecue brand — Smokey Bones — first launched late last year — The Wing Experience — is soaring in…

Easing quick-service staff stress in uncertain times

Amid all the pandemic-induced stress everybody feels, it's easy to overlook to the heightened demands and stress put on QSR workers. Here's why it's important…

As COVID-19 surges, states rolling out restaurant industry relief campaigns

November 17, 2020

Many states and local communities are beginning grassroots- and restaurant association-related efforts to stir up community support for restaurants.

McDonald's begins safety reassessment of US stores

With another surge of COVID-19 cases in the US, McDonald's is doubling down on safety measure and convening an industry roundtable on best pandemic practices.

Achieve a Higher Level of Customer Care with Touchless Technology

How innovating with touchless interactive technology can help you achieve a higher level of customer care and a healthy advantage over the competition.

Starbucks, Panera Bread, McDonald’s winning the digital game

November 12, 2020

Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…

Study: Consumers prefer mobile pay

November 12, 2020

Due to COVID-19, contactless payment technology has been in high demand and has shown significant growth for both consumers and businesses. Appetize recently…

Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

Is mobile solving the wait-time problem for restaurant brands?

by Emil Davityan — CEO and co-founder, Bluedot

These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…

How COVID-19 is pushing, pulling delivery driver income

by S.A. Whitehead — Food Editor, Net World Media Group

It seems counterintuitive that restaurant delivery driver income has fallen since April amidst a pandemic that makes their services more critical than ever…

[Fast Casual Executive Summit 2020] How to Get in the Food Safety Zone

Bonchon, Fazoli’s, and The Hummus & Pita Co., and PathSpot Technologies Executives discuss implementing strict procedures, inspiring employee and leadership…

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] CEO Roundtable / State of Industry

Fast casual CEOs talk about important issues restaurant operators face today and what it will take to succeed in 2021 and beyond.

Presented by Fast Casual Executive Summit

[Fast Casual Executive Summit 2020] Coming Back From COVID-19

CEOs from Anthony’s Pizza & Pasta, Free Range Concepts, and Junzi Kitchen discuss what they learned from the pandemic and how they are moving forward moderated…

Chicago banning dine-in service

October 29, 2020

Chicago restaurants must close all dine-in service as of Friday, according to a mandate from Governor JB Pritzker and the Illinois Department of Public Health.